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B4B Solutions Inc.

IT Support Specialist | Part-time (Weekender & On-Call)  

B4B Solutions Inc.

 
  • Makati, Philippines
    110, H. V. Dela Costa, Bel-Air, Makati, Metro Manila, Philippines
    Makati
    Metro Manila
    Philippines
    Philippines
    TELECOMMUTE
  • Part timePART_TIME

Expired 4 months ago

2024-09-29T16:00:00+00:00
Job closed.

Job Description

As a Part-Time IT Support Specialist, you will:

  • Assist the IT Officer in managing the IT Requests via a ticketing system, ensuring that issues requiring immediate attention are addressed at the soonest possible time
  • Provide remote support to all staff requesting to resolve information technology (IT) -related issues, ensuring that staff are updated on issues with less priority by providing a concrete response on the target date that their respective concerns are scheduled to be handled
  • Assist and provide guidance on establishing remote access to client sites by working with external providers of our clients
  • Assist the IT Officer in collaboration with the Administrative Assistant regarding the deployment of equipment to new hires and/or coordinating with the suppliers/vendors
  • Ensure that all subscribed systems are running at par, at all times, and every system’s users are provided with immediate support when requested
  • Assist the IT Officer in collaboration with the Administrative Assistant regarding the pull-out or receipt of returned company properties, not limited to company equipment, from separated (resigned, dismissed, end of contract) employees
  • Provide immediate IT services to employees in the absence or on behalf of the IT Officer, as endorsed and authorized by the IT Officer or Management
  • Draft periodical IT-related tips/reminders in an “easy-to-understand and creative” format presentation for IT Officer’s approval
  • Perform any other IT-related tasks as required by the immediate superior or the management.

Minimum Qualifications

  • Willing to work on Saturday and Sunday as a part-timer with a minimum 50mbps internet speed on a postpaid account
  • Excellent verbal and written English communication skills
  • With a ‘Can Do’ attitude, proactive in looking for “solutions” not “excuses”
  • A collaborative team player who eagerly contributes to team effort
  • Excellent customer service skills, credible and reliable with high regard for confidentiality
  • Fit to work status upon completion of the Pre-Employment Medical Exam (PEME) with a negative result of the drug test and a valid NBI Clearance


Essential Experience

  • 1 to 2 years of IT support experience
  • Open to fresh graduates as well
  • A degree in Information Technology
  • Experience in
    • Office365 Exchange admin center
    • Server knowledge/backend
  • Strong MSP/IT technical knowledge

Advantageous (Optional)

  • Knowledgeable on Azure AD and Intune
  • Experienced with Work-from-Home or Remote Work setup
  • Willing to work as an “on-call” IT Support during weekdays when needed

Perks and Benefits

  • Work from HomeWork from Home

Other

Clear Admin People is a B4B Solutions company that provides career opportunities to great Filipino talents to work remotely with our Australia-based clients. At Clear, employees are enjoying the following benefits on top of the government’s mandatory contributions:

  • Work-from-home (WFH) setup
  • PC set with freight expense coverage
  • Monthly electricity and internet subsidies
  • Group term life insurance coverage
  • Paid vacation leave and sick leave for regular employees.
  • Annual medicine subsidy and hospital care package
  • Special leave benefits (Birthday & Covid vaccination, Solo Parent & Magna Carta per IRR)
  • Cash conversion of accrued leave credits (maximum 10 days) for tenured employees

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
IT and Software
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Always
Office Address
Permanent Work-from-Home
Industry
Business Process Outsourcing
Vacancy
1 opening
Website
http://www.adminpeople.com.au

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About B4B Solutions Inc.

B4B Solutions Inc. is operating under the Clear Admin People brand, an outsourcing company based in Makati City. We offer remote admin services to business owners (dentists, labour hire operators, accounting firm, etc) in any states/territories in Australia. We call ourselves admin people because we put people first. We are invested in having a positive impact on everyone’s lives. Our management team is dedicated to empowering you to grow personally and professionally to be the very best you can be for years to come in an environment where the best idea wins, no matter where it comes from. We also place great emphasis on characteristics rather than qualifications. We have established a recruitment framework called 6-Tool players to ensure we work with excellent people. A 6-tool player possesses these six characteristics: Adult, Professional, Smart, Empathetic, Competitive, and has an insatiable Thirst for Learning.

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