Branch Operations Head | Infanta
CitySavings Bank
- Infanta, PhilippinesInfanta, Quezon, PhilippinesInfantaCalabarzonPhilippinesPhilippines
- Full timeFULL_TIME
Job closed.
Job Description
The successful candidate shall be responsible for supervising day-to-day branch operations service delivery, including proper observance of the Bank’s Code of Conduct and other policies, ensuring:
- Compliance to regulations, bank policies (pass audits), and Code of Conduct.
- Zero operational losses.
- No losses due to frauds, irregularities, negligence, and errors.
- Complaints management.
- All customer complaints and feedbacks are immediately addressed to the satisfaction of clients.
- Increased productivity in terms of cost reduction and waste elimination.
- Adherence to premise standards.
Minimum Qualifications
- Graduate of a 4-year business course.
- At least 2 years of work experience as a Branch Head or Cashier in a bank.
- Adept in MS Office applications such as Word, Excel, and Powerpoint.
- Strong leadership skills.
- Good communication and presentation skills.
Jobs Summary
- Job Level
- Mid-Senior Level / Manager
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Always
- Office Address
- Infanta, Quezon, Philippines
About CitySavings Bank
City Savings Bank is a thrift bank member of the Aboitiz Group. It has one of the best operating efficiencies, lowest non-performing loans and highest capitalization levels in the thrift banking industry. The company recognizes that its greatest assets are its people.