Branch Operations Head | Infanta

CitySavings Bank

Posted 25 days ago and deadline of application is on 20 Sep
Recruiter was hiring 20 hours ago

Job Description

The successful candidate shall be responsible for supervising day-to-day branch operations service delivery, including proper observance of the Bank’s Code of Conduct and other policies, ensuring:

  • Compliance to regulations, bank policies (pass audits), and Code of Conduct.
  • Zero operational losses.
    • No losses due to frauds, irregularities, negligence, and errors.
  • Complaints management.
    • All customer complaints and feedbacks are immediately addressed to the satisfaction of clients.
  • Increased productivity in terms of cost reduction and waste elimination.
  • Adherence to premise standards.

Minimum Qualifications

  • Graduate of a 4-year business course.
  • At least 2 years of work experience as a Branch Head or Cashier in a bank.
  • Adept in MS Office applications such as Word, Excel, and Powerpoint.
  • Strong leadership skills.
  • Good communication and presentation skills.

Jobs Summary

Job level
Mid-Senior Level / Manager
Job category
Customer Service
Educational requirement
Graduated from college
Recruiter response to application
Office Address
Infanta, Quezon, Philippines
Banking / Mortgage
1 opening

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About CitySavings Bank

City Savings Bank is a thrift bank member of the Aboitiz Group. It has one of the best operating efficiencies, lowest non-performing loans and highest capitalization levels in the thrift banking industry. The company recognizes that its greatest assets are its people.
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