Consumer Affairs Associate - Ortigas
CitySavings Bank
- Pasig, PhilippinesUnionBank Plaza, Meralco Avenue corner Onyx & Sapphire Streets, Ortigas Center, Pasig, Metro Manila, PhilippinesPasigMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job closed.
Job Description
The Consumer Affairs Associate is primarily accountable for consumer protection requirements in reference to compliants, inquiries, questions, and clarifications which are received through the different channels available to the customers. She performs excellent customer service to all clients according to the established corporate standards and implements company policies and procedures within the assigned areas. She assists the Consumer Affairs Head in other functions such as preparation of reports, monitoring and review of consumer protection implementation, etc.
Minimum Qualifications
- Graduate of any 4-year course;
- At least 1 year experience in Consumer Affairs/Customer Service;
- With good interpersonal and communication skills;
- Can work under pressure with minimum supervision
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Always
- Office Address
- UnionBank Plaza, Meralco Avenue corner Onyx & Sapphire Streets, Ortigas Center
About CitySavings Bank
City Savings Bank is a thrift bank member of the Aboitiz Group. It has one of the best operating efficiencies, lowest non-performing loans and highest capitalization levels in the thrift banking industry. The company recognizes that its greatest assets are its people.