Citibank Customer Service Representative
Citigroup Business Process Solutions
- Taguig, Philippines21st Floor Net Lima Building, BGC, Taguig, Metro Manila, PhilippinesTaguigMetro ManilaPhilippinesPhilippines
- ₱24,000.00 - ₱31,000.00 / monthPHP240003100024000MONTH
- Full timeFULL_TIME
Job closed.
Job Description
- Provide world-class service excellence to Citi clients by offering consistent telephone banking experience.
- Attend to both inbound & outbound telephone calls in accordance with the standard operating procedures.
- Processing of Online banking transactions which include financial entries & data maintenance.
- Identify sales opportunities to further enhance Citi's client relationships.
Minimum Qualifications
- Can start as soon as possible.
- Has work experience in an international BPO or Call Center setting.
- High school graduates with 1-year BPO experience are also welcome to apply.
- Above average English communication skills.
- Amenable working on shifts, holidays, weekends & render overtime.
- Applicants should be Filipino citizens or hold relevant residence status.
Perks and Benefits
- Retirement Benefit Plans
- Paid Sick Leave
- Paid Vacation Leave
- Maternity & Paternity Leave
- Single Parent Leave
- Special Leave Benefits for Women
- Life Insurance
- Medical / Health Insurance
- Performance Bonus
- Medical, Prescription, Dental, or Vision Plans
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Accounting and Finance
- Educational Requirement
- Graduated from high school
- Recruiter response to application
- Sometimes
- Office Address
- 21st Floor Net Lima Building, BGC, Taguig, Metro Manila, Philippines
About Citigroup Business Process Solutions
Citi, the leading global financial services company, has some 200 million customer accounts and does business in more than 100 countries, providing consumers, corporations, governments and institutions with a broad range of financial products and services, including Consumer Banking and Credit, Corporate and Investment Banking, Securities Brokerage, and Wealth Management.
Citigroup Business Process Solutions Pte. Ltd. (CBPS) provides best-in-class business process outsourcing, customer sales and service, and other off-shore services to various Citi businesses around the world in 15 lines of business including CitiPhone, Credit Operations, and Transaction Services.
www.citibank.com.ph/careers