Customer Solutions Officer
Citigroup Business Process Solutions
- Makati, Philippines27th Floor PBCOM Tower Ayala Avenue, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- ₱27,000.00 - ₱31,000.00 / monthPHP270003100027000MONTH
- Full timeFULL_TIME
Expired 8 years ago
2016-09-11T16:00:00+00:00Job Description
RESPONSIBILITIES
• Provide ‘world-class’ service excellence to Citi clients by offering consistent telephone banking experience
• Attend to both inbound & outbound telephone calls in accordance with the standard operating procedures
• Processing of Online banking transactions which include financial entries & data maintenance
• Identify sales opportunities to further enhance Citi's client relationships
CBPS MAY ASSIGN CANDIDATES TO DIFFERENT BUSINESSES BASED ON CANDIDATE PROFILE, AVAILABLE OPENINGS & BUSINESS NEED. APPLICANTS MUST BE WILLING TO WORK IN MAKATI CITY OR BONIFACIO GLOBAL CITY.
*By applying to this job posting, I hereby authorize Citi, its authorized third parties, and its/their officers, directors, employees, agents, and third party service providers, to hold, use and otherwise process my data in connection with my job application.
Minimum Qualifications
REQUIREMENTS
- Has work experience in an international BPO/Call Center setting
- High School graduates with 1 year BPO experience / College graduates are also welcome to apply
- Above Average English Communication Skills
- Amenable to work in Makati and Bonifacio Global City, Taguig
- Amenable working on shifts, holidays, weekends & extended work hours
- Applicants should be Filipino citizens or hold relevant residence status
Perks and Benefits
Paid Vacation Leave
Paid Sick Leave
Paid Bereavement/Family Leave
Maternity & Paternity Leave
Paid Holidays
Life Insurance
Retirement Benefit Plans
Medical / Health Insurance
Medical, Prescription, Dental, or Vision Plans
Performance Bonus
Transportation Allowances
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Graduated from high school
- Recruiter response to application
- Always
- Office Address
- 27th Floor PBCOM Tower Ayala Avenue, Makati, Metro Manila, Philippines
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