Citigroup Business Process Solutions
Citigroup Business Process Solutions

Customer Service Representative (CSR) | Day Shift Account  

Citigroup Business Process Solutions

  • Taguig, Philippines
    21st floor Net Lima Building 26th cor. 5th Avenue Bonifacio Global City, Taguig City., Taguig, Metro Manila, Philippines
    Taguig
    Metro Manila
    Philippines
    Philippines
  • ₱24,000.00 - ₱31,000.00 / month
    PHP
    24000
    31000
    24000
    MONTH
  • Full timeFULL_TIME

Expired 7 years ago

2017-06-29T19:15:08.424476+00:00
Job closed.

Job Description

  • Provide ‘world-class’ service excellence to Citi clients by offering consistent telephone banking experience.
  • Attend to both inbound & outbound telephone calls in accordance with the standard operating procedures.
  • Processing of Online banking transactions which include financial entries & data maintenance.
  • Identify sales opportunities to further enhance Citi's client relationships.

Minimum Qualifications

  • Has work experience in an international BPO/Call Center setting.
  • High School graduates with 1-year BPO experience or College graduates are also welcome to apply.
  • Above average English communication skills.
  • Amenable to work in Makati and Bonifacio Global City, Taguig.
  • Amenable working on shifts, holidays, weekends & extended work hours.
  • Applicants should be Filipino citizens or hold relevant residence status.

Perks and Benefits

  • Paid Vacation LeavePaid Vacation Leave
  • Paid Sick LeavePaid Sick Leave
  • Paid Bereavement/Family LeavePaid Bereavement/Family Leave
  • Single Parent LeaveSingle Parent Leave
  • Paid HolidaysPaid Holidays
  • Retirement Benefit PlansRetirement Benefit Plans
  • Medical, Prescription, Dental, or Vision PlansMedical, Prescription, Dental, or Vision Plans
  • Medical / Health InsuranceMedical / Health Insurance
  • Transportation AllowancesTransportation Allowances
  • Performance BonusPerformance Bonus
  • Life InsuranceLife Insurance
  • Maternity & Paternity LeaveMaternity & Paternity Leave

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Customer Service
Educational Requirement
Graduated from high school
Recruiter response to application
Once in a while
Office Address
21st floor Net Lima Building 26th cor. 5th Avenue Bonifacio Global City, Taguig City., Taguig, Metro Manila, Philippines
Industry
Banking / BPO
Vacancy
100 openings
Website
http://www.citibank.com.ph/careers

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About Citigroup Business Process Solutions

Citi, the leading global financial services company, has some 200 million customer accounts and does business in more than 100 countries, providing consumers, corporations, governments and institutions with a broad range of financial products and services, including Consumer Banking and Credit, Corporate and Investment Banking, Securities Brokerage, and Wealth Management. Citigroup Business Process Solutions Pte. Ltd. (CBPS) provides best-in-class business process outsourcing, customer sales and service, and other off-shore services to various Citi businesses around the world in 15 lines of business including CitiPhone, Credit Operations, and Transaction Services. www.citibank.com.ph/careers

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