Customer Solutions Officers | Dayshift Accounts
Citigroup Business Process Solutions
- Taguig, Philippines21st floor Net Lima Building 26th cor. 5th Avenue Bonifacio Global City, Taguig City., Taguig, Metro Manila, PhilippinesTaguigMetro ManilaPhilippinesPhilippines
- ₱24,000.00 - ₱31,000.00 / monthPHP240003100024000MONTH
- Full timeFULL_TIME
Job closed.
Job Description
- Provide ‘world-class’ service excellence to Citi clients by offering consistent telephone banking experience
- Attend to both inbound & outbound telephone calls in accordance with the standard operating procedures
- Processing of Online banking transactions which include financial entries & data maintenance
- Identify sales opportunities to further enhance Citi's client relationships
CBPs may assign candidates to different businesses based on candidate profile, available openings & business need. Applicants must be willing to work in Makati city or Bonifacio Global City.
Minimum Qualifications
- Has work experience in an international BPO/Call Center setting;
- HS grad with 1 year BPO experience / Fresh Grads are also welcome to apply
- Above Average English Communication Skills
- Amenable working on shifts, holidays, weekends & overtime
- Applicants should be Filipino citizens or hold relevant residence status
Perks and Benefits
- Single Parent Leave
- Paid Holidays
- Paid Vacation Leave
- Paid Sick Leave
- Maternity & Paternity Leave
- Retirement Benefit Plans
- Medical, Prescription, Dental, or Vision Plans
- Medical / Health Insurance
- Life Insurance
- Transportation Allowances
- Performance Bonus
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Customer Service
- Educational Requirement
- Graduated from high school
- Recruiter response to application
- Sometimes
- Office Address
- 21st floor Net Lima Building 26th cor. 5th Avenue Bonifacio Global City, Taguig City., Taguig, Metro Manila, Philippines
About Citigroup Business Process Solutions
Citi, the leading global financial services company, has some 200 million customer accounts and does business in more than 100 countries, providing consumers, corporations, governments and institutions with a broad range of financial products and services, including Consumer Banking and Credit, Corporate and Investment Banking, Securities Brokerage, and Wealth Management.
Citigroup Business Process Solutions Pte. Ltd. (CBPS) provides best-in-class business process outsourcing, customer sales and service, and other off-shore services to various Citi businesses around the world in 15 lines of business including CitiPhone, Credit Operations, and Transaction Services.
www.citibank.com.ph/careers