Citigroup Business Process Solutions
Citigroup Business Process Solutions

Customer Solutions Officer | The Fort Site  

Citigroup Business Process Solutions

  • Makati, Philippines
    21st floor Net Lima Building 26th cor. 5th Avenue Bonifacio Global City, Taguig City., Makati, Metro Manila, Philippines
    Makati
    Metro Manila
    Philippines
    Philippines
  • ₱24,000.00 - ₱31,000.00 / month
    PHP
    24000
    31000
    24000
    MONTH
  • Full timeFULL_TIME

Expired 7 years ago

2017-06-29T19:15:08.424476+00:00
Job closed.

Job Description

  • Provide ‘world-class’ service excellence to Citi clients by offering consistent telephone banking experience
  • Attend to both inbound & outbound telephone calls in accordance with the standard operating procedures
  • Processing of Online banking transactions which include financial entries & data maintenance
  • Identify sales opportunities to further enhance Citi's client relationships

CBCPS may assign candidates to different businesses based on candidate profile, available openings & business need.

By applying to this job posting, I hereby authorize Citi, its authorized third parties, and its/their officers, directors, employees, agents, and third party service providers, to hold, use and otherwise process my data in connection with my job application.

Minimum Qualifications

  • Has work experience in an international BPO/Call Center setting
  • HS grad with 1 year BPO experience / Fresh Grads are also welcome to apply
  • Above Average English Communication Skills
  • Amenable working on shifts, holidays, weekends & overtime
  • Applicants should be Filipino citizens or hold relevant residence status
  • Applicants must be willing to work in Makati City or Bonifacio Global City.

We are urgently hiring for our August classes. Apply now and you can start soon!

Perks and Benefits

  • Paid HolidaysPaid Holidays
  • Paid Vacation LeavePaid Vacation Leave
  • Paid Sick LeavePaid Sick Leave
  • Single Parent LeaveSingle Parent Leave
  • Maternity & Paternity LeaveMaternity & Paternity Leave
  • Medical, Prescription, Dental, or Vision PlansMedical, Prescription, Dental, or Vision Plans
  • Medical / Health InsuranceMedical / Health Insurance
  • Life InsuranceLife Insurance
  • Retirement Benefit PlansRetirement Benefit Plans
  • Performance BonusPerformance Bonus
  • Transportation AllowancesTransportation Allowances

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Sometimes
Office Address
21st floor Net Lima Building 26th cor. 5th Avenue Bonifacio Global City, Taguig City., Makati, Metro Manila, Philippines
Industry
Banking / BPO
Vacancy
100 openings
Website
http://www.citibank.com.ph/careers

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About Citigroup Business Process Solutions

Citi, the leading global financial services company, has some 200 million customer accounts and does business in more than 100 countries, providing consumers, corporations, governments and institutions with a broad range of financial products and services, including Consumer Banking and Credit, Corporate and Investment Banking, Securities Brokerage, and Wealth Management. Citigroup Business Process Solutions Pte. Ltd. (CBPS) provides best-in-class business process outsourcing, customer sales and service, and other off-shore services to various Citi businesses around the world in 15 lines of business including CitiPhone, Credit Operations, and Transaction Services. www.citibank.com.ph/careers

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