Citigroup Business Process Solutions
Citigroup Business Process Solutions

Customer Service Representative (International Account)  

Citigroup Business Process Solutions

  • Makati, Philippines
    27th Floor PBCOM Tower Ayala Avenue, Makati, Metro Manila, Philippines
    Makati
    Metro Manila
    Philippines
    Philippines
  • ₱27,000.00 - ₱31,000.00 / month
    PHP
    27000
    31000
    27000
    MONTH
  • Full timeFULL_TIME

Expired 7 years ago

2017-08-30T04:25:04.030587+00:00
Job closed.

Job Description

  • Provide ‘world-class’ service excellence to Citi clients by offering consistent telephone banking experience
  • Attend to both inbound & outbound telephone calls in accordance with the standard operating procedures
  • Processing of Online banking transactions which include financial entries & data maintenance
  • Identify sales opportunities to further enhance Citi's client relationships

Minimum Qualifications

  • Has work experience in an international BPO/Call Center setting
  • HS grad with 1 year BPO experience also welcome to apply
  • Above Average English Communication Skills
  • Amenable working on shifts, holidays, weekends & overtime
  • Applicants should be Filipino citizens or hold relevant residence status

Perks and Benefits

  • Retirement Benefit PlansRetirement Benefit Plans
  • Paid Sick LeavePaid Sick Leave
  • Paid Vacation LeavePaid Vacation Leave
  • Maternity & Paternity LeaveMaternity & Paternity Leave
  • Single Parent LeaveSingle Parent Leave
  • Special Leave Benefits for WomenSpecial Leave Benefits for Women
  • Life InsuranceLife Insurance
  • Medical / Health InsuranceMedical / Health Insurance
  • Performance BonusPerformance Bonus
  • Medical, Prescription, Dental, or Vision PlansMedical, Prescription, Dental, or Vision Plans

Jobs Summary

Job Level
Associate / Supervisor
Job Category
Accounting and Finance
Educational Requirement
Graduated from high school
Recruiter response to application
Once in a while
Office Address
27th Floor PBCOM Tower Ayala Avenue, Makati, Metro Manila, Philippines
Industry
Banking / BPO
Website
http://www.citibank.com.ph/careers

Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.

About Citigroup Business Process Solutions

Citi, the leading global financial services company, has some 200 million customer accounts and does business in more than 100 countries, providing consumers, corporations, governments and institutions with a broad range of financial products and services, including Consumer Banking and Credit, Corporate and Investment Banking, Securities Brokerage, and Wealth Management. Citigroup Business Process Solutions Pte. Ltd. (CBPS) provides best-in-class business process outsourcing, customer sales and service, and other off-shore services to various Citi businesses around the world in 15 lines of business including CitiPhone, Credit Operations, and Transaction Services. www.citibank.com.ph/careers

People also applied to

  1. Home

Other Recommended Jobs

Apply jobs in

Job Categories:

Related to your search: