Citigroup Business Process Solutions Pte. Ltd.
Citigroup Business Process Solutions Pte. Ltd.

NORTH LUZON Job Caravan | Customer Service Representative  

Citigroup Business Process Solutions Pte. Ltd.

 
  • Taguig, Philippines
    Taguig, Metro Manila, Philippines
    Taguig
    Metro Manila
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 4 years ago

2020-01-06T16:00:00+00:00
Job closed.

Job Description

JOIN CITIBANK'S EXCLUSIVE PROVINCIAL JOB FAIRS!

We will be in the following venues this November! Be part of the Best International Investment Bank!

TARLAC CITY, TARLAC
VENUE: La Maja Rica Hotel
Ligtasan Street cor. MacArthur Highway, Tarlac City
DATE & TIME: Nov 18-19 | 9AM to 5PM

URDANETA CITY, PANGASINAN
VENUE: 3rd flr, Conference Hall of CB Mall; Mc Arthur Highway, Urdaneta City (near admin office)
DATE & TIME: Nov 21-22 | 9AM to 5PM

Role: Customer Service Representative (Voice Account for an In-House Contact Centre)

Responsibilities:
• Provide world class service excellence to clients by offering a consistent telephone banking experience
• Attend to inbound and outbound telephone calls in accordance with standard operating procedures
• Process online banking transactions which include financial entries and data maintenance
• Identify opportunities to further enhance relationships with our existing clients

Minimum Qualifications

• At least 1 year experience in an international BPO / call centre role
• College Graduate of any 4-year Course without BPO experience
• Fluent English and the ability to communicate daily with clients in English
• Amenable working on shifting schedule, holidays, weekends & extended work hours
• Amenable to working in BGC, Taguig
• Applicants should be Filipino citizens or hold relevant residence status

What we offer you:
We offer a competitive salary package of 24-31K and other great benefits including:
• HMO Health Insurance from day 1 for you and your unlimited qualified dependents
• Life Insurance from day 1
• Tuition Reimbursement
• Retirement Plan
• Staff Loan
• Bereavement Assistance
• Growth and promotion from within
• No Employment Bond

• Relocation Package* (Terms & Conditions Apply)

Perks and Benefits

  • Retirement Benefit PlansRetirement Benefit Plans
  • Transportation AllowancesTransportation Allowances
  • Medical / Health InsuranceMedical / Health Insurance
  • Life InsuranceLife Insurance

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
Office Address
Taguig, Metro Manila, Philippines
Industry
Investment Banking / Venture
Vacancy
100 openings
Website
https://jobs.citi.com

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About Citigroup Business Process Solutions Pte. Ltd.

Citi is more than a global financial services company. It’s an engine for progress. Join us, and you’ll have the chance to get involved in progress in all its shapes and forms, right across the world. From the micro to the macro, from Australia to Zambia, the work we do has real positive impact. Wherever you are and whatever you do, progress starts here. We’ve built a world famous, trusted brand over 200 years of continuously evolving financial services. And today, our influence continues to grow: with financial operations in 160 countries and 100 currencies. We have 200 million different clients, including some of the biggest names in the industries, sectors, businesses and governments that we serve every day. It all adds up to an exciting place to be for talented, ambitious people who want to build a truly remarkable career. Citigroup Business Process Solutions Pte. Ltd. (CBPS) provides best-in-class business process outsourcing, customer sales and service, and other off-shore services to various Citi businesses around the world in 15 lines of business including CitiPhone, Credit Operations, and Transaction Services. *By applying to this job posting, I hereby authorize Citi, its authorized third parties, and its/their officers, directors, employees, agents, and third party service providers, to hold, use and otherwise process my data in connection with my job application.

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