PARAÑAQUE Job Caravan | Customer Service Representative
Citigroup Business Process Solutions Pte. Ltd.
- Taguig, PhilippinesTaguig, Metro Manila, PhilippinesTaguigMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job Description
Here in Citibank, you will be part of a high-performing organization that will set you up for success!
Role: Customer Service Representative (Voice Account for an In-House Contact Centre)
Responsibilities:
• Provide world class service excellence to clients by offering a consistent telephone banking experience
• Attend to inbound and outbound telephone calls in accordance with standard operating procedures
• Process online banking transactions which include financial entries and data maintenance
• Identify opportunities to further enhance relationships with our existing clients
Minimum Qualifications
• At least 1 year experience in an international BPO / call centre role
• College Graduate of any 4-year Course without BPO experience
• Fluent English and the ability to communicate daily with clients in English
• Amenable working on shifting schedule, holidays, weekends & extended work hours
• Amenable to working in BGC, Taguig
• Applicants should be Filipino citizens or hold relevant residence status
What we offer you:
We offer a competitive salary package of 24-31K and other great benefits including:
• HMO Health Insurance from day 1 for you and your unlimited qualified dependents
• Life Insurance from day 1
• Tuition Reimbursement
• Retirement Plan
• Staff Loan
• Bereavement Assistance
• Growth and promotion from within
• No Employment Bond
• Relocation Package* (Terms & Conditions Apply)
Perks and Benefits
- Transportation Allowances
- Retirement Benefit Plans
- Medical / Health Insurance
- Life Insurance
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Always
- Office Address
- Taguig, Metro Manila, Philippines