Phone Banker

Citigroup Business Process Solutions Pte. Ltd.

  • Taguig, Philippines
    Taguig, Metro Manila, Philippines, Taguig, Metro Manila, Philippines
    Taguig
    Metro Manila
    Philippines
  • Full time
Recruiter was hiring 9 hours ago

Job Description

Watch your potential turn into excellence. You will be part of a high-performing organization that will set you up for success!

Role: Customer Service Representative (Voice Account for an In-House Contact Centre)

What we offer you:

We offer a competitive salary package of 24-31K and other great benefits including:

  • HMO Health Insurance from day 1 for you and your unlimited qualified dependents
  • Life Insurance from day 1
  • Tuition Reimbursement
  • Retirement Plan
  • Staff Loan
  • Bereavement Assistance
  • Growth and promotion from within
  • No Employment Bond

Responsibilities:

  • Provide world class service excellence to clients by offering a consistent telephone banking experience
  • Attend to inbound and outbound telephone calls in accordance with standard operating procedures
  • Process online banking transactions which include financial entries and data maintenance
  • Identify opportunities to further enhance relationships with our existing clients

Minimum Qualifications

The season of giving started early in CITIBANK! *Get a GIFT BASKET when you apply! *(Until supplies last)

  • At least 1 year experience in an international BPO / call centre role
  • College graduates with no BPO experience may also apply
  • Fluent English and the ability to communicate daily with clients in English
  • Amenable working on shifting schedule, holidays, weekends & extended work hours
  • Amenable to working in BGC, Taguig
  • Applicants should be Filipino citizens or hold relevant residence status

Perks and Benefits

  • Retirement Benefit Plans Retirement Benefit Plans
  • Life Insurance Life Insurance
  • Medical / Health Insurance Medical / Health Insurance

Jobs Summary

Job level
Fresh Grad / Entry Level
Job category
Customer Service
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Always 
Office Address
Taguig, Metro Manila, Philippines
Industry
Investment Banking / Venture
Vacancy
25 openings
Website
https://jobs.citi.com

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About Citigroup Business Process Solutions Pte. Ltd.

Citi is more than a global financial services company. It’s an engine for progress. Join us, and you’ll have the chance to get involved in progress in all its shapes and forms, right across the world. From the micro to the macro, from Australia to Zambia, the work we do has real positive impact. Wherever you are and whatever you do, progress starts here. We’ve built a world famous, trusted brand over 200 years of continuously evolving financial services. And today, our influence continues to grow: with financial operations in 160 countries and 100 currencies. We have 200 million different clients, including some of the biggest names in the industries, sectors, businesses and governments that we serve every day. It all adds up to an exciting place to be for talented, ambitious people who want to build a truly remarkable career. Citigroup Business Process Solutions Pte. Ltd. (CBPS) provides best-in-class business process outsourcing, customer sales and service, and other off-shore services to various Citi businesses around the world in 15 lines of business including CitiPhone, Credit Operations, and Transaction Services. *By applying to this job posting, I hereby authorize Citi, its authorized third parties, and its/their officers, directors, employees, agents, and third party service providers, to hold, use and otherwise process my data in connection with my job application.
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