Contact Center Associate
CGI
- Taguig, PhilippinesTaguig, Metro Manila, PhilippinesTaguigMetro ManilaPhilippinesPhilippines
- ₱18,000.00 / monthPHP180001800018000MONTH
- Full timeFULL_TIME
Expired 6 years ago
2017-12-06T07:01:20.724800+00:00Job closed.
Job Description
- Answer phone calls and e-mails received by HR Contact Centre and assist, where possible, in resolving HR related queries by employees.
- Gather relevant detailed information regarding the queries, entering the information in the Call management application and if unable to resolve the query, assign to the appropriate HR Service Area.
Minimum Qualifications
- Graduate of any 4-year course
- Preferably with at least 6 months call center experience
- Excellent English communication skills
- Willing to work in shifting schedule
Required Skills
- Business Correspondence
- MS Office
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Always
- Office Address
- Taguig, Metro Manila, Philippines
- Industry
- IT and Business Process Services
- Website
- https://www.cgi.com
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About CGI
CGI in the Philippines.
The world’s 5th largest independent IT and business process services company
Founded in 1976, CGI is a global IT and business process services provider delivering high-quality business consulting, systems integration and outsourcing services. With 68,000 professionals in 40 countries, CGI has an industry-leading track record of on-time, on-budget projects, aligning our teams with clients’ business strategies to achieve top-to-bottom line results.
Our client proximity operating model fosters local accountability for client satisfaction and success. With global delivery capabilities in centers located across four continents, we offer our clients the best value, advantages of scale and operational efficiencies, as well as the ability to reduce their time to market.