Customer Service Representative (CSR)
Centerpoint CSGT Distribution Inc
- Imus, PhilippinesBlk 1 lot 31 Glowdel Ave. FBIC Tikay, Malolos, Imus, CALABARZON, PhilippinesImusCALABARZONPhilippinesPhilippines
- Full timeFULL_TIME
Expired 3 years ago
2020-12-27T16:00:00+00:00Job closed.
Job Description
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
Minimum Qualifications
- Bachelor's degree or equivalent experience preferred
- At least 1 year of customer service or sales experience preferred
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- Ability to perform well in a fast-paced working environment
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Imus Industrial Compound (IIC) Km. 24 Emilio Aguinaldo Highway, Anabu II-C
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About Centerpoint CSGT Distribution Inc
Centerpoint CGST Distribution Inc. is a professional distribution organization committed to:
• Distributing branded retail merchandise to our loyal customers in the independent markets
• Servicing our customers' and vendors' needs while exceeding their expectations
• Differentiating ourselves by providing the best customer service to quality customers
• Creating an environment which motivates employees to achieve maximum sales potential
• Valuing long-term relationships with suppliers and customers
• Maintaining a vision towards the future by positioning ourselves to take the lead with industry changes while maintaining our commitment to setting the standard in the industry
The pursuit and achievement of our mission will result in outstanding customer satisfaction, our associates and a long term sustainable growth for our vendors.
Together, we all win!