Customer Service Representative (CSR)
Cavalli Business Center Corp.
- Makati, PhilippinesMakati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job closed.
Job Description
- Ensure proper handling to increase turnaround time & avoid errors to reduce transactional costs
- Ensures accuracy of the information collected
- Conducts proper documentation of all information collected
- Monitors delivery of transactions and coordinates with processors for any concerns or issues.
- Ensures knowledge of service types and intricacies of each product or service type offered
- Ensure compliance with different policies such as anti-money laundering and data privacy rules
- Works independently and with minimal supervision
- Escalates urgent concerns to the immediate Head
- Relays continuous feedback for the improvement of the company’s products and services
Minimum Qualifications
- Proficient in transactional and data handling
- Technical awareness of technology and systems use.
- Understanding of fintech and remittance transactions
- High energy and stress tolerance
- Excellent time management and prioritization skills
Experience: At least three (2) years of working experience in the related field is required for this position.
Skills/Attributes:
- Proficient in Microsoft Office and Google Suite tools and applications
- Excellent English and Tagalog oral and written communication skills
- Has a strong work ethic and ability to meet deadlines
- Takes ownership of tasks and sees them through completion
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Customer Service
- Educational Requirement
- Completed associate's degree
- Recruiter response to application
- Often
- Office Address
- Makati, Metro Manila, Philippines
- Industry
- Business Process Outsourcing
- Vacancy
- 1 opening
About Cavalli Business Center Corp.
Cavalli Business Center Corp. is an all-in-one solution and support system for small and medium enterprises and serves as a reliable partner for multinational corporations.
The Company also offers virtual and serviced offices fully equipped with amenities for you to carry out your professional or personal business in a professional manner, taxation support, human resource outsourcing services,
information technology and systems support and general administration.
We aim TO MAKE BUSINESS EASIER FOR YOU.
Mission Statement
We believe that business helps economies and help uplift lives of the people.
We live up to this belief by providing a seamless process of providing business services through professionalism and our state-of-the-art information technology infrastructure
providing accessible and affordable service choices to our clients - businesses or
individuals alike, in the manner that they want when they want it.
We ensure efficiency and maximize profitability through dynamic process improvements
and leveraging on relationships with entities that can help us achieve sustained
development for our clients.
We are dedicated to have a workplace that is conducive to working and helping others,
while maintaining a highly professional and ethical organization.
We commit to maintain the trust in the name, imbibing a sense of pride, ownership and
entrepreneurial spirit onto each member of the company, proactively responding to
market needs through fostering economic freedom and making us conduits to
possibilities in building a better nation.
Services
CAVALLI BUSINESS CENTER provides the following services:
Accounting Services
- General Accounting and Bookkeeping
- Payroll and Benefits Processing
Bills Payment and Collection Services
- Disbursement Services
- Collection Services
Corporate Compliance
- Services Expat Visa
- SRRV Processing
- Business Registration Services (DTI-Sole Proprietorship, SEC-Partnership and
Incorporation
- Compliance Reporting
- Liaising and Permits Processing
Property Management
- General administration of condominium corporation offices covering dues
and assessment collection, tax payables, and utilities and services payments
- Provision of office and maintenance staff
- Engagement and monitoring of security and other services
- Planning and execution of renovation works
- Assistance in buying and selling of units
- Fleet Management
Human Resource Process Outsourcing
- Staffing and Recruitment
- Executive Search
- Payroll and Benefits Processing
Virtual Office & Service Offices
- Seat Leasing and temporary Office space rentals
- Customer Service and Administrative Support
IT Support Services
- Web and Graphic Design
o Design and Implementation of websites
o Maintenance of websites
- System Development and Implementation
- Client Management System
o POS
o Property Inventory System
Come join us and be part of our growing team!