Travel Consultant
CASTO TRAVEL PHILIPPINES Inc.
- Makati, Philippines2nd Flr. Tuscan Bldg., 114 V.A. Rufino Street , Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired 4 years ago
2020-06-05T16:00:00+00:00Job closed.
Job Description
Core duties and responsibilities include the following, but are not meant to be all-inclusive:
- Book flights, hotels and/or car reservation for customers
- Process ticket issuance, exchange, refunds, cancellations
- Provide best routing and most cost effective flight/hotel/car reservation options
- Deliver excellent customer service to clients
- Can Interpret Fare Rules, Linear Fare & International Fare Exchange
- Other responsibilities as assigned by the POD Supervisor
Minimum Qualifications
- College Graduate
- Minimum of 4 years call center experience with travel accounts
- High level customer service orientation and decision-making skills
- CRS/GDS background a must (native Apollo, Amadeus or Native Sabre)
- Ability to project a positive reservations & sales attitude
- Excellent grasp of the English language, both oral and written
- Strong interpersonal and communication skills, both oral and written
- Expert with International reservations and corporate travel
- Experience with ticket issuance and invoicing an advantage
- Knowledge of Microsoft Office programs
- Flexibility with shifting schedules
- Concierge level skill set
Packages offered by Casto:
- DEMINIMIS
- HMO (Health Insurance) w/ 1 dependent (2nd dependent – on-process)
- RETIREMENT PLAN
- LEAVE CONVERSION
- LIFE/ACCIDENT INSURANCE
- BONUS/INCENTIVE
- RICE SUBSIDY
- COMPANY/TRAVEL LOAN
- FAM TOUR
- TRAINING ABROAD
- ATTENDANCE INCENTIVES
- KUDOS
- VARIABLE T.A.
- REFERRAL PROGRAM
- BIRTHDAY ALLOWANCE
- LOYALTY AWARDS
- RICE MEAL
- FLU SHOTS
- GDS ALLOWANCES
Perks and Benefits
Retirement Benefit Plans
Single Parent Leave
Paid Holidays
Medical / Health Insurance
Paid Sick Leave
Employee Discounts
Performance Bonus
Paid Bereavement/Family Leave
Free Lunch or Snacks
Life Insurance
Paid Vacation Leave
Transportation Allowances
Maternity & Paternity Leave
Medical, Prescription, Dental, or Vision Plans
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Customer Service
- Educational Requirement
- Completed associate's degree
- Recruiter response to application
- Sometimes
- Office Address
- 114 V.A. Rufino Street, Legazpi Village, Makati, Metro Manila, Philippines
Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.
About CASTO TRAVEL PHILIPPINES Inc.
CASTO Travel Philippines Inc. is a subsidiary of Casto Travel, a global company with over 200 employees in offices in the United States and the Philippines. We are located at the 2nd Floor of the Tuscan Bldg. 114 V.A. Rufino St., Legaspi Village, Makati City, Metro Manila 1229 Philippines.
Our Philippine operation is a full-service travel company. Our clients look to us for services such as Corporate Travel, Meetings & Incentives, Groups, Leisure, Visa & Passports processing and 24-Hour Travel Emergency Assistance. We offer air, hotel, car, tours, travel insurance and travel documents assistance. We assist our corporate and leisure travelers, in planning and developing the best travel option at the lowest logical cost.
The Fulfillment Services Division of our company provides Business Process Outsourcing services to the North American Travel Industry. Clients contract to Casto Travel Philippines such services as After Hours Call Support, Full Accounting Support, Client Relationship Management, Online Booking Tool Support, Data Entry, Profiles Management and Credit Card Reconciliation. We work with our accounts in building a team that support their specific needs.
Casto is a global family of travel professionals passionately committed to providing exceptional service!