Job closed.
Job Description
The CSR's duty is to help our Account Managers in the US create the best possible experience for the owners and tenants of the rental properties we manage. The two areas of responsibility are;
- Customer service
- Answering calls;
- Responding to support tickets;
- Clerical tasks
- Writing leases;
- Making rental listings;
- Following up with contractors for maintenance issues;
Minimum Qualifications
- Flawless written and spoken English;
- Punctuality and timeliness;
- Empathy;
- Positivity;
- Ability to continuously improve;
Other details:
9 AM to 5 PM, Monday-Friday
$200 every two weeks
Unlimited time off - but use it responsibly!
Perks and Benefits
- Work from Home
- Paid Holidays
- Paid Vacation Leave
- Paid Sick Leave
- Paid Bereavement/Family Leave
- Maternity & Paternity Leave
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- 2831 E Grand Blvd, Detroit, MI 48211, USA
- Industry
- Property Management
- Website
- http://entercastle.com
About Castle
Castle manages rental real estate using automation and on-demand labor. We bring transparency, efficiency, and outstanding customer service to an industry lacking all three.
We're a growing startup, and we're looking to increase the size of our team in the Philippines to keep up with the increased volume of support. Most of our Philippines team members are in Cebu, but we have a few farther north.