Castle
Castle

Customer Service Representative (CSR)  

Castle

  • Detroit, United States
    2831 E Grand Blvd, Detroit, MI 48211, USA
    Detroit
    Michigan
    United States
    United States
    TELECOMMUTE
  • $400.00 / month
    USD
    400
    MONTH
  • Full timeFULL_TIME

Expired 7 years ago

2017-06-29T19:15:08.424476+00:00
Job closed.

Job Description

The CSR's duty is to help our Account Managers in the US create the best possible experience for the owners and tenants of the rental properties we manage. The two areas of responsibility are;

  • Customer service
    • Answering calls;
    • Responding to support tickets;
  • Clerical tasks
    • Writing leases;
    • Making rental listings;
    • Following up with contractors for maintenance issues;

Minimum Qualifications

  • Flawless written and spoken English;
  • Punctuality and timeliness;
  • Empathy;
  • Positivity;
  • Ability to continuously improve;

Other details:

9 AM to 5 PM, Monday-Friday
$200 every two weeks
Unlimited time off - but use it responsibly!

Perks and Benefits

  • Work from HomeWork from Home
  • Paid HolidaysPaid Holidays
  • Paid Vacation LeavePaid Vacation Leave
  • Paid Sick LeavePaid Sick Leave
  • Paid Bereavement/Family LeavePaid Bereavement/Family Leave
  • Maternity & Paternity LeaveMaternity & Paternity Leave

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Once in a while
Office Address
2831 E Grand Blvd, Detroit, MI 48211, USA
Industry
Property Management
Website
http://entercastle.com

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About Castle

Castle manages rental real estate using automation and on-demand labor. We bring transparency, efficiency, and outstanding customer service to an industry lacking all three. We're a growing startup, and we're looking to increase the size of our team in the Philippines to keep up with the increased volume of support. Most of our Philippines team members are in Cebu, but we have a few farther north.

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