Customer Service Representative (CSR)

Castle

Lowongan dipasang 3 bulan yang lalu dan batas waktu lamaran adalah 5 Sep
Rekruter merekrut 6 hari yang lalu

Deskripsi Pekerjaan

The CSR's duty is to help our Account Managers in the US create the best possible experience for the owners and tenants of the rental properties we manage. The two areas of responsibility are;

  • Customer service
    • Answering calls;
    • Responding to support tickets;
  • Clerical tasks
    • Writing leases;
    • Making rental listings;
    • Following up with contractors for maintenance issues;

Kualifikasi Minimum

  • Flawless written and spoken English;
  • Punctuality and timeliness;
  • Empathy;
  • Positivity;
  • Ability to continuously improve;

Other details:

9 AM to 5 PM, Monday-Friday
$200 every two weeks
Unlimited time off - but use it responsibly!

Tunjangan dan lain-lain

  • Work from Home Work from Home
  • Paid Holidays Paid Holidays
  • Paid Vacation Leave Paid Vacation Leave
  • Paid Sick Leave Paid Sick Leave
  • Paid Bereavement/Family Leave Paid Bereavement/Family Leave
  • Maternity & Paternity Leave Maternity & Paternity Leave

Jobs Summary

Tingkat Posisi
Lulusan Baru
Kategori pekerjaan
Customer Service
Persyaratan tingkat pendidikan
Lulus Sarjana (S1)
Perekrut respon ke aplikasi
Sesekali 
Alamat Kantor
2831 E Grand Blvd, Detroit, MI 48211, USA
Industri
Property Management
Situs

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Tentang Castle

Castle manages rental real estate using automation and on-demand labor. We bring transparency, efficiency, and outstanding customer service to an industry lacking all three. We're a growing startup, and we're looking to increase the size of our team in the Philippines to keep up with the increased volume of support. Most of our Philippines team members are in Cebu, but we have a few farther north.
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