Tier 3 Systems Engineer | Systems Administrator

Cascadeo

  • Quezon City, Philippines
    211, Techportal Building, UP-Ayala Technohub, Quezon City, Metro Manila, Philippines
    Quezon City
    Metro Manila
    Philippines
  • Full time
Posted 2 months ago and deadline of application is on 7 Aug
Recruiter was hiring 7 days ago

Tier 3 Systems Engineer | Systems Administrator

Cascadeo

Job Description

Cascadeo is a U.S. based technology strategy, engineering and managed services company bringing the latest cloud expertise to clients ranging in size from startup to Fortune 500. Cascadeo’s customers count on Cascadeo as a partner who technically assesses their IT infrastructures and helps migrate mission critical, highly-available and scalable systems into private, public and hybrid clouds in order to launch products and services.

So, if you like collaborative environments and take pride in delivering exceptional technical support to external customers then join the team!

What You Will Do!

  • The Tier 3 Technical Support Engineer is a customer facing, self-directed engineering role working within the Managed Services group
  • Solve complex technical problems and handle monitoring, customer incident response and the modification of cloud systems supporting global companies across a broad spectrum of industries and technical environments.
  • Help in security, process and architectural reviews on the client infrastructure.
  • Tier3 Engineers have strong technology backgrounds and are passionate about the latest cloud, virtualization and monitoring solutions, solving complex problems and gaining new skills.

Minimum Qualifications

  • Degree in Information Technology or other related Computer Science degrees.
  • 5+ years of experience providing technical support of Linux and/or Windows-based systems and or applications.
  • Solid understanding of TCP/IP and networking fundamentals.
  • Very strong Linux systems administration experience.
  • Very strong Windows systems administration experience.
  • Very strong analytical problem solving skills.
  • Experience with virtualization and/or cloud-based infrastructure.
  • Demonstrated focus on quality customer service.
  • Demonstrated ability and desire to learn new technologies quickly in addition to specialty skills.
  • Experience in Perl, Python, Bash, PowerShell, or WSH scripting.
  • Fluent verbal and written English skills to communicate internally and with external customers.
  • Organized, self-starter, and with an ability to work independently and as a team member to follow through on issues under minimal supervision.
  • Reliable attendance and able to work graveyard shifts.
  • Ability to work from office in TechnoHub area of Quezon City.

Highly Desired Experience:

  • Experience with monitoring solutions is a plus.
    • Zenoss, Cloudwatch, Nagios, New Relic, Pingdom, DataDog, SolarWinds, Science Logic, Zabbix, Icinga, Cacti, NeDi, Observium other Open Source monitoring systems.
  • Network administration a plus.
  • Experience in managing database systems and clusters
  • Jenkins, Chef, Puppet automation experience a plus.

Perks and Benefits

  • Flexitime Flexitime
  • Paid Holidays Paid Holidays
  • Paid Vacation Leave Paid Vacation Leave
  • Paid Sick Leave Paid Sick Leave
  • Paid Bereavement/Family Leave Paid Bereavement/Family Leave
  • Maternity & Paternity Leave Maternity & Paternity Leave
  • Medical, Prescription, Dental, or Vision Plans Medical, Prescription, Dental, or Vision Plans
  • Transportation Allowances Transportation Allowances
  • Free Lunch or Snacks Free Lunch or Snacks
  • Stock Options Stock Options

Required Skills

  • Linux Server
  • MS SQL Server
  • Windows Server
  • SERVER Administration
  • MySQL
  • Computer System Administration
  • Database System Administration (DBA)

Preferred Courses

  • Computer Engineering
  • Computer Science
  • Information Technology

Jobs Summary

Job level
Associate / Supervisor
Job category
IT and Software
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Often 
Office Address
211, Techportal Building, UP-Ayala Technohub, Quezon City, Metro Manila, Philippines
Industry
IT and Software
Vacancy
1 opening
Website
http://www.cascadeo.com

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About Cascadeo

Cascadeo is a US-based strategy, engineering and managed services company bringing the latest cloud expertise and technologies to clients ranging in size from startup to Fortune 500. Cascadeo’s customers count on them as a partner that technically assesses their IT infrastructures and helps them migrate mission critical, highly available and scalable systems into private, public and hybrid clouds in order to launch their products and services. Cascadeo is also a Premier Consulting Partner of Amazon Web Services and Google Cloud Platform.
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