Customer Service Staff
Cartenz Group
- Setia Budi, IndonesiaJl. Jend. Sudirman No.50, Karet Semanggi, Setia Budi, Kota Jakarta Pusat, DKI Jakarta 12930, IndonesiaSetia BudiDKI JakartaIndonesiaIndonesia
- Full timeFULL_TIME
Expired 6 years ago
2017-12-30T17:00:00+00:00Job closed.
Job Description
- Answer the phone calling (In bound) from the client who has used the Company's products and Calling the clients (outbound) as a after sales service
- Receive, documented, and hand-over complaints to the right consultant to be handled
- Ensuring customer satisfaction
- Ensuring all complaints are well-handled and to create customer satisfaction
Minimum Qualifications
- Minimum D3 or S1 Degree in any field
- At least 1 year experience in Service Area
- Fresh Graduate are welcome to apply
- Cooperative, Responsible
- Willing to learn and Active Communication
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Administration and Coordination
- Educational Requirement
- Completed associate's degree
- Recruiter response to application
- Once in a while
- Office Address
- Jalan Jend. Sudirman Kav. 48A, RT.5/RW.4, Karet Semanggi, Kota Jakarta Selatan, DKI Jakarta 12930
Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.
About Cartenz Group
Cartenz Group is the leading provider of affordable cloud-based technologies aspiring to help over 2.500 government, business and NGO clients implement tools for improved operational efficiency, transparency and impact by 2020.
i. “Customer Centricity” – To be deeply invested in the success of our customers, both internal and external, requires commitment to truly understanding their challenges and always providing a strong solution
ii. “Fluidity” – To swiftly adapt our individual and collective priorities to match the rapidly changing needs of our business without compromising on our quest for excellence
iii. “Dependability” – To always under-commit and over-deliver firmly protecting the value of our “word” to clients and one another
Cartenz Group provides employees with exposure to working with government, business and NGOs to innovate technologies for a better Indonesia. We encourage uniqueness in each of our employees and subsidiary companies to foster a working culture that is fun, agile and fast-paced.