Hotel Manager  

Typical responsibilities include:

• Planning and organising accommodation, catering and other hotel services;
• Promoting and marketing the business;
• Managing budgets and financial plans as well as controlling expenditure;
• Maintaining statistical and financial records;
• Setting and achieving sales and profit targets;
• Analysing sales figures and devising marketing and revenue management strategies;
• Recruiting, training and monitoring staff;
• Planning work schedules for individuals and teams;
• Meeting and greeting customers;
• Dealing with customer complaints and comments;
• Addressing problems and troubleshooting;
• Ensuring events and conferences run smoothly;
• Supervising maintenance, supplies, renovations and furnishings;
• Dealing with contractors and suppliers;
• Ensuring security is effective;
• Carrying out inspections of property and services;
• Ensuring compliance with licensing laws, health and safety and other statutory regulations.

• Strong analytical and planning skills
• Good communication and presentation skills
• Excellent problem-solving skills
• Excellent people skills
• Organized
• Detail oriented
• Significant work experience in the hospitality industry and in management
• Strong leadership skills