Canva Solutions, Inc.
Canva Solutions, Inc.

IT Support Engineer  

Canva Solutions, Inc.

 
  • Makati, Philippines
    Legaspi village, Makati, Metro Manila, Philippines
    Makati
    Metro Manila
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 4 years ago

2019-11-08T16:00:00+00:00
Job closed.

Job Description

Since launch in April 2013, our user base has grown exponentially, amassing over 15 million users in over 100 languages, making us one of the fastest-growing technology companies in the world. As of today, we've achieved profitability as well as a $2.5billion valuation, comfortably setting us up for the next stage of growth.

Canva is seeking an enthusiastic IT Support Engineer to ensure the reliability, security, and resiliency of our systems, hardware, and platforms which support Canva's internal business operations. As we grow past 200 employees in Manila, we need to ensure our offices, tools, and systems enable all Canva employees to do their best work.

Responsibilities

  • Support and troubleshooting Canva hardware and devices – laptops, networking, video conferencing
  • Administration of cloud-based tools and internal applications
  • Provisioning and management of Canva assets
  • Provide desktop support to end-users – troubleshooting laptops, peripherals, and applications
  • Support configuration activities, planned outages, and security initiatives

Perks and Benefits

  • Competitive salary, plus equity options
  • In-house chefs that cook delicious breakfast and lunch for us each day
  • Sponsored social clubs and team events
  • Fun and quirky celebrations

Please answer this question in the ‘Additional Information’ section below:

  • Do you have experience supporting Linux and/or MacOS X operating systems?

Minimum Qualifications

  • Previous experience in a Level 2 (L2) support engineering capacity
  • Experience supporting and troubleshooting Apple Products, Devices, and Services; MacOS X and Linux Operating Systems
  • Experience administering Google Suite and Atlassian Products (Jira, Confluence, etc.)
  • Experience managing video conferencing applications and hardware
  • Strong verbal and written communication with pedantic documentation and organizational skills
  • A strong customer-focused attitude and demeanour; at-home in an environment where things move very quickly

Perks and Benefits

  • Single Parent LeaveSingle Parent Leave
  • Gym MembershipGym Membership
  • Medical / Health InsuranceMedical / Health Insurance
  • Paid Sick LeavePaid Sick Leave
  • Stock OptionsStock Options
  • Paid Bereavement/Family LeavePaid Bereavement/Family Leave
  • Free Lunch or SnacksFree Lunch or Snacks
  • Paid HolidaysPaid Holidays
  • Paid Vacation LeavePaid Vacation Leave
  • Maternity & Paternity LeaveMaternity & Paternity Leave
  • Medical, Prescription, Dental, or Vision PlansMedical, Prescription, Dental, or Vision Plans

Jobs Summary

Job Level
Mid-Senior Level / Manager
Job Category
IT and Software
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Once in a while
Office Address
Legaspi village
Industry
Computer Software / Engineering
Vacancy
1 opening
Website
http://www.canva.com

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About Canva Solutions, Inc.

Canva is an online graphic design platform, and is also one of today's fastest-growing organisations in the start-up scene. We create tools that empower the world to design. Our platform combines a drag-and-drop design tool with a stock library of over 1 million photographs, illustrations and imagery. Our mission is to make design simple for everyone. Driven by a team of talented thinkers, an amazing culture and remarkable growth trajectory – we’re out to change the world, one design at a time. Since our launch in April 2013 we have grown exponentially, and the journey has only just begun.
Why join us? Being part of Canva is being part of a global design revolution. We are driven by direction and passion, fueled by open, collaborative, and like-minded people who aim to make a change in the world. Our work environment is truly unique and unconventional, as we celebrate diversity, productivity, and creativity. We also like to reward our team members with healthy meals every day as prepared by our in-house chef! Get to know more about our culture and what it's like working at Canva! http://bit.ly/canvaculture Follow us on Instagram: @canva @canvafusionmnl

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