Junior Template Designer  

Job Summary:

• Responsible for producing online artwork for our customers. Under supervision of Quality Controllers / Trainers and working closely with Helpdesk and Supervisors to deliver excellent service, communication and high quality online artwork for our customer with good turn around times.

Key Responsibilities:

Production

• Efficiently produce and alter templates by the required deadline to the standard quality and is brand compliant.
• Working closely with the QCT and Helpdesk to provide urgent requests within very tight turn around times.
• Work closely with QCT to ensure the quality of templates.

Training and Development

• Develop good understanding of Artspeed and internal systems.
• Continously learn and strengthen skills and understanding of Creator, Adobe CS, coding, and technique to effectively and efficiently produce online artwork.
• Continuously learn different specifications and requirements for various artwork including signboards, different publications, brochures,and mail cards.
• Come up with new ways and ideas to work better and smarter.

Customer Service

• Provide exceptional customer service.
• Seek to resolve design and advertising complaints and disputes efficiently.
• Helpfully assist our customers with implementation of online artwork requests.

Company Conduct

• As an employee of Campaigntrack it is your responsibility to ensure you represent the company in a customer focused and courteous manner.
• Through your presentation and conduct we rely on you to promote us as a professional advertising and technology company.

• Excellent organizational skills.
• Self starter, who is proactive and uses initiative.
• Good written and verbal communication skills.
• Design skills and experience and understanding of print concepts.
• High attention to detail.
• Ability to work under pressure and to deadlines.