Open Market CSR | Night Shift
Cafe24 Philippines Inc.
- Mandaluyong, Philippines20F The Podium West Tower. 12 ADB Avenue, Ortigas Center, Mandaluyong City, Mandaluyong, Metro Manila, PhilippinesMandaluyongMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job closed.
Job Description
- Resolve customer inquiries via email and chat on online open markets (Shopee, Lazada)
- Register items online and manage customer's orders
- Manage promotions
- Trace packages and monitor the issues.
- Temporary work from home
※ This position is for the night shift : 3pm to 12am (UTC+8)
Minimum Qualifications
- Must have 1-2 years solid call center experience
- Excellent written and verbal English communication skills with customers
- Preferably Knowledgeable on beauty, fashion terms
- Has background experience in open markets (Amazon, Lazada, Shopee, etc.)
Preferences:
- Ability to speak and write Korean is an advantage.
Perks and Benefits
- Medical / Health Insurance
- Paid Sick Leave
- Paid Bereavement/Family Leave
- Paid Vacation Leave
- Transportation Allowances
- Maternity & Paternity Leave
Required Skills
- Customer Service
- Communication Skills
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Often
- Office Address
- The Podium, Ortigas Center, Mandaluyong, Metro Manila, Philippines
About Cafe24 Philippines Inc.
Cafe24 Philippines has been leading many online business clients to success in the global e-commerce market for the past decade since its establishment in 2008.
We provide a full range of e-commerce services to help clients smoothly enter the global market and scale up.
Services include everything from technical support to online storefront design, overseas marketing and English customer support.
We shorten clients’ path to success through ceaseless innovation, technological development and e-commerce expertise.
Our services are continuously sophisticated in cooperation with Global E-Commerce Platform ‘Cafe24', which directly operates in Korea, Japan, and Vietnam. We also provide professional services through a network of local experts at our global offices including one in the Philippines.
In cooperation with Amazon, Alibaba, Google, Facebook and other global partners, we support clients to achieve maximum performance in global markets.
ㅁ Overseas Offices
Manila, Philippines (since Aug 26, 2008)
Yanji, China (since Nov 14, 2008)
Tokyo, Japan (since Sep 17, 2012)
Hangzhou, China (since April 19, 2013)
Fukuoka, Japan (since April 15, 2016)
Taipei,Taiwan (since Jun 15, 2016)
Ho Chi Minh, Vietnam (Since July 1, 2019)
Headquarters
Ortigas Center, Pasig City
Year founded
2008
Specialties
Development, Design, Global CSR, and Overseas Advertising