IT Operation Service Jr. Specialist
Bussan Auto Finance
- Kota Jakarta Selatan, IndonesiaKota Jakarta Selatan, Daerah Khusus Ibukota Jakarta, IndonesiaKota Jakarta SelatanDaerah Khusus Ibukota JakartaIndonesiaIndonesia
- Full timeFULL_TIME
Job closed.
Job Description
- Menerima/memberikan pelayanan IT Services daily & weekend
- Melakukan monitoring dan managing team member terkait proses
kerja harian manajemen problem (Assign task dan Resource
Allocation) - Mendistribusikan informasi terkait progress problem, resolution dan
PIC handled - Melakukan distribusi ticketing kepada departemen terkait jenis
ticket problem & request - Memanage unit kerja terkait IT Operasional/membantu panggilan
telepon - Melakukan pengembangan tim terkait operasional pekerjaan
- Membantu atasan terkait pengembangan project departemen
- Kritis dalam inovasi dan pengembangan kinerja unit kerja dalam
departemen
Minimum Qualifications
- Pendidikan minimal S1 IT
- Memiliki pengalaman dibidang yang sama minimal 2 tahun
- Mampu mengoperasikan komputer dengan baik (Ms. office)
- Excellent Communication
- mengetahui proses IT Services dan IT support
- Mampu menganalisa data dengan baik
- mampu belajar dengan cepat
- Mengetahui tools ticketing IT
- Paham mengenai aplikasi pada perusahaan pembiayaan
- Memiliki kemampuan bahasa inggris yang baik
Perks and Benefits
- Flexitime
- Medical / Health Insurance
Required Skills
- MS Office
- SharePoint
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Jl. Tj. Barat Raya No.121, RT.14/RW.04, Kel, RT.8/RW.4, Tj. Bar., Kec. Jagakarsa, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12530, Indonesia
About Bussan Auto Finance
PT Bussan Auto Finance ("BAF") is one of the leading financing company in Indonesia focusing on new Yamaha brand motorcycle, used motorcycle, Sharia financing, Car, Multi-Products(electronics & home appliances), agricultural machinery, Pradana, and Adidana. In running its business, BAF is registered and supervised by Financial Service Authority (OJK) and member of Indonesia Financing Company Association (APPI) and Credit Bureau. With more than 24 years of existence, BAF has served 8.2 million customers and is supported by ± 8.200 employees in 248 locations across Indonesia.