Online Community Executive  

Job Summary

1. Reports directly to the Senior Social Media Strategist
2. Assist in managing existing social media properties/accounts.
3. Actively engage with the social media audience
4. Gives recommendations to further improve the company’s social media presence

Main Duties and Responsibilities

1. Work Very Closely With Senior Social Media Strategist In Planning, Coordinating, And Executing Campaigns Leveraging Social Media
   1. Assist in overseeing all social media channels of The V:
   • Facebook: The V, VTube+, Chief Pathman Senathirajah
   • Instagram: @thev_official, @thevchief
   • Twitter: @thev_official
2. Work with other team members in generating shareable daily content that builds engagement
   1. Manage daily posting of content including (but not limited to) holiday banners, birthday banners, promo materials, and event materials
   2. Ensure consistent branding is reflected in all social media channels
   3. Coordinate With Sr. Social Media Strategist To Manage Social Media Content Relevant To The V Brand
3. Build Meaningful Connections and Encourage Community Members to Take Action
   1. Moderate comments and replies section in all platforms
   2. Respond to inquiries via FB Messenger and Instagram DM in a timely manner
4. Stays Current with Social Media Trends and Practices
   1. Makes sure that The V stays on top of emerging trends
5. Performs Other Duties That may be Assigned

• Extensive experience in handling social media channels of different brands
• In-depth knowledge of social media trends, platforms, and audiences
• Excellent written, interpersonal, and communication skills
• Proactive in problem solving and able to work under own initiatives
• Exceptional customer service skills
• Strong organizational and time management skills