Key Account Manager  

We are looking for a skilled Key Account Manager to oversee the relationship’s of the company with its most important clients. You will be responsible for obtaining and maintaining long term key customers by comprehending their requirements.

The ideal candidate will be be apt in building strong relationships with strategic customers. You will be able to identify needs and requirements to promote the company’s solutions and achieve mutual satisfaction.

The goal is to contribute in sustaining and growing our business to achieve long-term success.

Responsibilities:

• Develop trust relationships with a portfolio of major clients;
• Acquire a thorough understanding of key customer needs and requirements;
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives;
• Ensure the correct products and services are delivered to customers in a timely manner;
• Serve as the link of communication between key customers and internal teams;
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust;
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics;
• Additional responsibilities as identified.

• Proven experience as Key Account Manager (5 years above)
• Experience in sales and providing solutions based on customer needs
• Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
• Excellent organizational skills
• Ability in problem-solving and negotiation
• Strong analytical and planning skills
• Good communication and presentation skills
• Excellent problem-solving skills