Bridge Southeast Asia

IT Support Specialist | Cebu | Gen San | CDO  

Bridge Southeast Asia

 
  • undefined,
    Cebu Business Park, 26th Street, Bonifacio Global City, Cebu City, Central Visayas, Philippines
  • Full timeFULL_TIME

Expired 7 years ago

2017-05-02T16:00:00+00:00
Job closed.

Job Description

  • Supports the technology equipment and systems for retail locations (POS, inventory management/backoffice solutions, network connectivity, A/V, CCTV)
  • Monitors the IT health of an area / location / store and ensures that the IT equipment is working properly.
  • Visits multiple retail locations to perform routine IT equipment and systems maintenance, and also to respond to IT support requests.
  • Manages the escalation of support issues quickly and efficiently based on impact and urgency
  • Coordinates with all IT service providers to diagnose issues and ensure they are addressed to client's satisfaction

Minimum Qualifications

Skills

  • Help Desk management
  • POS systems administration
  • Inventory management: installation, configuration, troubleshooting
  • Audio and video equipment installation and support
  • Network (LAN/WAN, WiFi) troubleshooting
  • PC troubleshooting
  • CCTV system deployment and administration

Specialized Knowledge

  • Workstation/laptop troubleshooting: Windows and Mac
  • POS systems: installation, configuration, troubleshooting
  • WiFi access point: installation, configuration, troubleshooting
  • Inventory management: installation, configuration, troubleshooting
  • Audio/Video technologies: installation, configuration, troubleshooting

Experience

  • Completed a 4 year or 2 year IT or MIS related course
  • 2 years or more performing IT help desk support (preferred)
  • 1 year or more providing IT support at retail locations (preferred)
  • Recent college graduates accepted but internship or work experience preferred

Perks and Benefits

  • Paid HolidaysPaid Holidays
  • Paid Vacation LeavePaid Vacation Leave
  • Paid Sick LeavePaid Sick Leave
  • Employee DiscountsEmployee Discounts
  • Mobile Phone DiscountMobile Phone Discount
  • Transportation AllowancesTransportation Allowances

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
IT and Software
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Sometimes
Office Address
Cebu Business Park, 26th Street, Bonifacio Global City, Cebu City, Central Visayas, Philippines
Vacancy
3 openings

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About Bridge Southeast Asia

Bridge Southeast Asia provides a powerful combination of technology and services for growing companies. Clients trust Bridge to handle a diverse range of operations for Human Resources, Information Technology and Data Management.

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