Customer Business Solutions Specialist

Bollore Logistics (Philippines) Inc

  • Parañaque, Philippines
    3/F, Formation Bldg. B, Amvel City Business Park, Parañaque, NCR, Philippines
  • Full time
Posted a month ago and deadline of application is on 30 Aug
Recruiter was hiring 7 hours ago

Customer Business Solutions Specialist

Bollore Logistics (Philippines) Inc

Job Description

The goal of this position is to ensure operation excellency and bring the best quality service to the customer by enhancing communication and collaboration between all the different players of the company.

- Coordinate with the different stakeholders on the different customers and operational requirements (Commercial / operational / financial)
- Organize the customer process with the different requirements
- Define the system requirements (operational system / tracking system)
- Synthetize the information in a Customer operational SOP and cascade it to operation
- Define Customer KPIs and monitoring process
- Support OMC in the analysis, formalization, harmonization of operational procedures with close reference to system functionalities for optimization of its efficiency.
- Generate Operational reports for close monitoring of progress and actions taken.
- Support in the monitoring of Credit Notes issued, Financial Adjustments and Negative Files.

Minimum Qualifications

• Graduated of Engineering or any related Logistics Course
• 2-3 years work related experience
• Project management tools (PDCA, RACI,…)
• Lean management
• Process oriented
• Initiative
• Think out of the box
• Results oriented
• Microsoft office (Excel) proficiency
• Communication & interpersonal skills
• Presentation skills

Jobs Summary

Job level
Entry Level / Junior, Apprentice
Job category
Supply Chain
Educational requirement
Bachelor's degree graduate
Office Address
3/F, Formation Bldg. B, Amvel City Business Park, Parañaque, NCR, Philippines
General Services
1 opening

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About Bollore Logistics (Philippines) Inc

Bolloré Logistics is a global leader in international transport & logistics. Constantly adapting to its customers’ changing needs, the company has enriched its expertise to become a tier-one supply chain partner and one of the top 10 transport and logistics companies in the world with the largest integrated logistics network in Africa.​ Bolloré Logistics delivers custom-fit solutions with a high added value that draw on an in-depth experience and understanding of different industries, as well as the constant quest for improvement and optimisation that is central to the company’s own culture and values. Bolloré Transport & Logistics brings together four traditional businesses of the Bolloré Group. Bolloré Ports, Bolloré Logistics, Bolloré Railways and Bolloré Energy are four areas of business and expertise that now work together to satisfy our global clients. Bolloré Transport & Logistics makes all of its areas of expertise available to its clients, including construction and operation of port terminals and railway lines, freight forwarding and Oil logistics, based on the expertise of 36,000 employees in 105 countries. Bolloré Logistics matches the needs of import and export companies around the world, providing complex supply chain management solutions for major groups and international shipment services for SMEs. Its global offer is built around its comprehensive and integrated expertise in five services: – Multimodal Transport – Customs and Regulatory Compliance – Logistics – Global Supply Chain – Industrial Projects
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