Boldr
Boldr

Operations Manager | Data Management  

Boldr

 
  • Pasig, Philippines
    17th, Tycoon Centre Condominium Building, Pearl Drive, Ortigas Center, Pasig, Metro Manila, Philippines
    Pasig
    Metro Manila
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 6 years ago

2018-06-29T16:00:00+00:00
Job closed.

Job Description

  • As the Operations Manager for Data Management, you are responsible for ensuring that the operations team is exceeding Boldr clients’ expectations.
  • Operations Management
  • Manage Team Leads and Team Captains within the Data Management team to ensure clients’ productivity, quality and client performance objectives are met and performed in an efficient manner.
  • Act as an overall support for the Director of Operations.
  • Overseeing the daily operational functions of Data Management processing teams and responsible for driving key metrics. Planning, directing, supervising, and evaluating the team’s workflow.
  • Provide daily goals and strategy to their team that will maximize long-term success.
  • Responsible for executing department goals and objectives.
  • People Management
  • Promote and maintain the Boldr culture within the organization.
  • Promote and foster a continuous improvement culture within the organization.
  • Build team morale to support advisor retention.
  • Client Management
  • Develop and maintain an authentic relationship with all the Data Management client stakeholders and provide a seamless communications channel to each client.
  • Work to maintain an open dialogue with clients in both positive and negative situations.
  • Project Management
  • Utilize project management skills (including resource management, relationship management, delegation) to ensure timely creation and delivery of services to our clients.

Minimum Qualifications

  • Familiar with Python, Tableau, and SQL
  • Committed to the continuous process of learning and development of oneself.
  • Able to delegate work in a way which builds commitment and opportunity for others.
  • Highly self-motivated with strong motivational skills.
  • Able to prioritize, multitask, and perceive details.
  • Able to maintain strict confidentiality.
  • Team worker with passion for excellence and sense of urgency.
  • Adaptive to a constantly changing environment and deliver smart/creative solutions

Perks and Benefits

  • Work from HomeWork from Home
  • Paid HolidaysPaid Holidays
  • Paid Sick LeavePaid Sick Leave
  • Paid Vacation LeavePaid Vacation Leave

Jobs Summary

Job Level
Mid-Senior Level / Manager
Job Category
General Services
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Often
Office Address
17th, Tycoon Centre Condominium Building, Pearl Drive, Ortigas Center, Pasig, Metro Manila, Philippines
Industry
Business Process Outsourcing
Vacancy
1 opening
Website
http://www.boldrimpact.com

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About Boldr

Boldr | Outsourcing With Impact.

Boldr is a purpose-driven outsourcing partner to fast-growing businesses. We provide custom solutions in Customer Experience, Data Management, and Sales Enablement.

At Boldr, we foster an environment where the energetic, the curious, and the passionate thrive. We never shy away from difficulties and have fun taking them on. We see challenges as opportunities to learn because we believe that the finest blades are forged in fire. Our door is always open to like-minded individuals who are looking for a new and exciting BPO culture — ordinary is not in our vocabulary.

If you’re bold enough and want to contribute to making a lasting impact, we want you!


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