Project Manager  

WHAT YOU’LL LIKE ABOUT US

Great company culture! Our diverse backgrounds, commitment, and passion are the things that make us great. We geek out on new ideas, proposals, anything that will positively impact our clients and of course, you! We’ve got training sessions in store to help you level up your skill set. With you on Boldr’s side, we’ll tackle social responsibility initiatives together. We have rest and relaxation benefits -- you’ll have ample time to travel wherever you please! And we’ll want to hear all about your stories when you get back to the office.

WHAT YOUR ROLE IS

As an Implementations Analyst, your main responsibility is to increase the efficiency and effectiveness of one of Boldr’s partners as a whole. You will support our partner company by assisting with day to day administrative, reporting and process optimization tasks.

WHY WE WANT YOU

We are looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic.

To add, honesty, integrity, accountability, empathy and humility are just a few of the words that best describe you. You believe in hard work and dedication to achieve goals and are constantly striving towards success for yourself and the people you are supporting. You are the type of person who is organized and has a passion for changing the status quo. Discretion and judgement are some of your strongest attributes along with patience and resourcefulness. You have always been the type of person who is willing to jump in and learn new skills.

WHAT YOU’LL DO

• Produce recurring and ad hoc reports
• Create and maintain internal procedures
• Provide analytical support for process improvement and optimization initiatives
• Support the design and implementation of new/improved process models
• Develop and maintain authentic relationships with all Client and internal stakeholders and provide a seamless communications channel for coordination
• Work to maintain an open dialogue with Clients in both positive and negative situations
• Constantly assess client feedback and make necessary improvements

WHAT WE’LL LIKE ABOUT YOU

YOU WILL…

• Demonstrate strong work ethic
• Have keen attention to detail
• Demonstrate agility and flexibility
• Have the ability to multi-task, prioritize, and manage time effectively
• Have the ability to learn various software systems
• Have excellent organization and planning skills
• Have strong work management and prioritizing skills
• Have strong verbal and written communication skills
• Excel in problem solving abilities
• Maintain a high level of accuracy
• Exhibit strong reliability and engagement

YOU ARE DEDICATED TO…

• Present a unified support to the vision of the company
• At all times, protect the brand and reputation of the company and its clients
• Embody, emulate and lead the organization in our Core Values
• Ensure clear, strong and positive communication with peers across the organization
• Contribute to a professional work environment and uphold a superior code of conduct through living by and trusting in the core and care values set forth by the company
• Understand, motivate, contribute to and enhance the culture of caring for each member of the work family
• Responsible for understanding all organizational policies and specifically their role to ensure data and physical security and privacy adherence.
• Ensure sensitive or proprietary information is treated with the utmost of confidence

YOU HAVE…

• At least a Bachelor’s Degree in any field you’re passionate about
• At least 2 years of experience in project-tracking and management
• An experience or knowledge of project management tools
• Familiarity with Office 365
• Familiarity with any Helpdesk, CRM, and/or business intelligence software
• Moderate or high proficiency in using cloud-based applications such as Office 365 and Google Suite
• An ability to understand and communicate complex ideas to clients and colleagues
• Strong written and verbal communication skills
• A strong interest in learning customer experience as a domain expertise
• Ability to accept feedback gracefully and with an open mind