Salesforce Administrator | Ortigas and Tacloban

Boldr

  • Pasig, Philippines
    Unit 501-505, 5th floor of Hanston Building, Emerald Ave., Ortigas Center, Pasig, Metro Manila, Philippines
    Pasig
    Metro Manila
    Philippines
    Philippines
  • 40,000.00 - 45,000.00 PHP / monthPHP40,000.0045,000.0040,000.00MONTH
  • Full time
Posted 12 days ago and deadline of application is on 11 Jan
Recruiter was hiring an hour ago

Salesforce Administrator | Ortigas and Tacloban

Boldr

Job Description

What You'll Like About Us

  • Great company culture! Our diverse backgrounds, commitment, and passion are the things that make us great.
  • We geek out on new ideas, proposals, anything that will positively impact our clients and of course, you!
  • We’ve got training sessions in store to help you level up your skill set.
  • With you on Boldr’s side, we’ll tackle social responsibility initiatives together.
  • We have rest and relaxation benefits. (You’ll have ample time to travel wherever you please! And we’ll want to hear all about your stories when you get back to the office.)
  • We also cap off every week with a bit (a lot) of competitive board games.

What Is Your Role

The Salesforce Administrator will lead the ongoing development of our Salesforce deployment. The successful candidate will have a record of success in improving processes and adoption using the Force platform. The administrator will work closely with functional leaders and organizational units to deploy new business processes including. The Salesforce Administrator will be responsible for the executing on the day-to-day configuration, support, maintenance and improvement of our CRM platform.

Why Do We Want You

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

What Will You Do

  • Serve as primary system administrator for the Salesforce environment Handle all basic administrative functions including user account maintenance, reports and dashboards
  • Identify bottlenecks in end-user workflows and optimize user experiences to maximize productivity
  • Complete regular internal system audits and prepare for upgrades
  • Establish processes for importing and synthesizing new sources of prospect data, both with and without native integrations
  • Maintain high level of data cleanliness through deduplication of records, documentation of error reports, and monitoring of changes to field history tables and API calls
  • Identify gaps in reporting capabilities and solve with backend tools like Process Builder, Apex Jobs and Data Loader
  • Manage Salesforce data feeds and other integrations with management team to establish processes to support administrative, development, and change management activities
  • Create technical documentation for, and train new users with a variety of technical abilities, from entry level sales people, to data analysts and software engineers

Minimum Qualifications

What We'll Like About You

You have...

  • Salesforce Admin (ADM201 and ADM1) certified
  • Sales Cloud and Developer certifications are needed
  • Proven ability to design and implement new processes and facilitate user adoption
  • Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
  • Strong understanding of Salesforce
  • Excellent business analysis and problem-solving skills; expertise using advanced features of Excel (advanced skills in Vlookup and Pivot Tables)
  • Excellent business communication and interpersonal skills.
  • Excellent report and dashboard building capabilities
  • Integration Building (Drift, Outreach, LeadIQ, Zoominfo, Marketo etc)
  • Previous experience in an end-user technical support role, having the ability to effectively communicate complex concepts and work with people of varying technical skill levels.

Nice to haves:

  • Service Cloud Certification is a plus
  • List Running/Building Ability
  • Experience with Hubspot and Outreach integrations preferred
  • Workflow Support - someone who can find inefficiencies with the existing database
  • SQL knowledge is a plus
  • Strong analytical and planning skills;
  • Good communication and presentation skills;
  • Excellent problem-solving skills;
  • Salesforce Admin (ADM201 and ADM1) certified
  • Sales Cloud and Developer certifications are needed
  • Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity

Required Skills

  • Salesforce
  • Analyzing Data
  • CRM Software
  • Data Analysis
  • Data Management

Jobs Summary

Job level
Associate / Supervisor
Job category
Customer Service
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Sometimes 
Office Address
Unit 501-505, 5th floor of Hanston Building, Emerald Ave., Ortigas Center,, Pasig, Metro Manila, Philippines
Industry
Business Process Outsourcing
Vacancy
1 opening
Website
http://www.boldrimpact.com

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About Boldr

Boldr | Outsourcing With Impact.

Boldr is a purpose-driven outsourcing partner to fast-growing businesses. We provide custom solutions in Customer Experience, Data Management, and Sales Enablement.

At Boldr, we foster an environment where the energetic, the curious, and the passionate thrive. We never shy away from difficulties and have fun taking them on. We see challenges as opportunities to learn because we believe that the finest blades are forged in fire. Our door is always open to like-minded individuals who are looking for a new and exciting BPO culture — ordinary is not in our vocabulary.

If you’re bold enough and want to contribute to making a lasting impact, we want you!


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