Data Services Specialist  

WHAT YOU’LL LIKE ABOUT US

• Great company culture! Our diverse backgrounds, commitment, and passion are the things that make us great.
• We geek out on new ideas, proposals, anything that will positively impact our clients and of course, you!
• We’ve got training sessions in store to help you level up your skill set.
• With you on Boldr’s side, we’ll tackle social responsibility initiatives together.
• We have rest and relaxation benefits. (You’ll have ample time to travel wherever you please! And we’ll want to hear all about your stories when you get back to the office.)
• We also cap off every week with a bit (a lot) of competitive board games.

WHAT YOUR ROLE IS
As a Data Services Specialist, you are responsible for executing processes as defined by the client and/or management. At the same time, you provide support to data service associates on general account needs, queries. The role will require keen attention to detail while maintaining productivity at defined proficiency levels. You will be working with different tools and databases to gather and store data. This requires an aptitude to learn new processes.

WHY WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT YOU’LL DO

• Execute processes assigned by the client and/or management
• Ensure defined productivity and quality targets are met
• Identify process improvement opportunities as they arise
• Reports process deficiencies to ensure accurate execution of tasks
• Facilitate Product Training to new hires and conduct Refresher Training whenever necessary
• Support associates with their general queries and need

WHAT WE’LL LIKE ABOUT YOU
YOU ARE…

• Curious and authentic, just like us! #beboldr
• Able to multitask and prioritize
• Able to manage multiple projects from several clients
• Adaptable to change and attentive to even the most minute of details
• Able to work well in a team environment
• Proactive and self-motivated
• Strongly interested in learning new ideas, processes, and unique requirements. On top of that, you’re willing to share your skills and talents with the team.
• Able to accept feedback gracefully
  

YOU HAVE…

• Bachelor's / College Degree in any field you’re passionate about!
• Previous experience in a related field is a plus
• Experience in using CRM and other similar applications or tools
• Intermediate to above average knowledge of cloud-based applications such as Google Drive, Google Sheets, Google Docs and MS Office applications