IT Business Analyst | Mandarin-Chinese Speaking
Bigbear Productions, Inc.
- Pasig, Philippines, 5th, Pasig, Metro Manila, PhilippinesPasigMetro ManilaPhilippinesPhilippines
- ₱70,000.00 - ₱85,000.00 / monthPHP700008500070000MONTH
- Full timeFULL_TIME
Job Description
Prepare technical reports on KPIs and metrics by collecting, analyzing, and summarizing information and trends.
Support data analytics component of critical business processes (event, incident, problem and change management) and provide sound recommendation for improvement.
Develop and manage daily/weekly/monthly/quarterly/critical standard / adhoc reporting requirements.
Develop content and materials for any business reviews or new initiatives for the group.
Define project requirements by identifying project milestones, phases, and elements; forming project team; establishing project budget.
Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions.
Maintain and track overall budget and expenses of the group including staffing cost.
Develop, gather, write and or contribute to documentation and materials needed for process improvement.
Take complete ownership of assigned duties and drive them to completion with minimal management oversight.
Provide leadership in directing other team members in the completion of support initiatives and user requests.
Provide support and assistance on local administrative work or initiatives of the IT Director.
Minimum Qualifications
Background in Computer science or IT
Can communicate in Mandarin-Chinese fluently with above average proficiency in reading
Extensive experience in reporting, data visualization, data mining and data integration and ad hoc analysis
Working experience with Agile methodology
Familiar with DevOps methodology
Excellent written and verbal communication skills
Excellent data analysis and presentation skills
Strong project management experience
Highly proficient in all MS Office applications (Powerpoint, Excel, Word, Project)
Strong knowledge of event, incident, problem and change Management process dynamics, escalation procedures and data configurations
Ability to interact with IT Support and Internal Management & Stakeholders at every level
Perks and Benefits
- Paid Holidays
- Paid Vacation Leave
- Paid Sick Leave
- Medical / Health Insurance
- Free Lunch or Snacks
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- 5th, Pasig, Metro Manila, Philippines
- Industry
- Business Process Outsourcing
- Vacancy
- 1 opening