French Service Desk
Ben Edictio
- Quezon City, PhilippinesUnit 5F 5th Floor Electra House Building, 115 Esteban St. corner Rufino St., Legaspi Village, Makati City Philippines 1229, Quezon City, Metro Manila, PhilippinesQuezon CityMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired 7 years ago
2016-11-16T16:00:00+00:00Job closed.
Job Description
- Provides first line of support and resolves simple to complex technical and non-technical issues reported by users or systems. This requires some degree of business, technical knowledge, system inquiry and password administration with the ability to solve most incidents at the time that these are reported. Standard incident types that are supported by these services may include: software issues, hardware or server issues, network connectivity, password management, requests for service.
- Key functions of service desk management include: Incident identification and tracking, classification, diagnosis, incident closure, monitoring, request fulfillment, and communication.
- Candidates must be willing to work in QC and this is a project based role.
- We are open to process candidates with or without experience.
Minimum Qualifications
- This will be a French-speaking Service Desk role. Candidate should be amenable to receive calls and handle transaction in the French language;
- Strong analytical and planning skills;
- Good communication and presentation skills;
- Excellent problem-solving skills;
- Fluent in French (reading, writing, speaking)
- Amenable for a project based role
- Open to work for a project basis (initial 6 months contract)
- Candidates must be open to shifting schedule
- We are willing to process candidates with and without experience.
- Interested applicants may send their resume for an immediate phone screening.
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Unit 5F 5th Floor Electra House Building, 115 Esteban St. corner Rufino St., Legaspi Village, Makati City Philippines 1229, Quezon City, Metro Manila, Philippines
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About Ben Edictio
On December 1, 2014, Ben Edictio was launched with an objective of providing IT recruitment and placement services for the global business community.
Ben Edictio is established and managed by professionals with over 50 years of combined management expertise in Information Technology, Human Resource, Sales, and Marketing disciplines. We have the reach and the resources to connect our customers to the very best talents drawing from our network and database of over 30,000 professionals. We focus on understanding our customers’ business and needs that is why we are able to offer solutions that fit seamlessly in our customers’ organization.