Ben Edictio
Ben Edictio

Workforce Analyst  

Ben Edictio

  • Makati, Philippines
    Unit 5F 5th Floor Electra House Building, 115 Esteban St. corner Rufino St., Legaspi Village, Makati City Philippines 1229, Makati, Metro Manila, Philippines
    Makati
    Metro Manila
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 7 years ago

2016-11-28T16:00:00+00:00
Job closed.

Job Description

  • Analyzing historical data and creating short-term forecast to be used in generating agent schedules.
  • Generating efficient work schedules for the agents while balancing Service level goals personal preferences and labor rules.
  • Leave Management.
  • Generating official reports on attendance, productivity, etc.

Minimum Qualifications

  • Must be a graduate of any 4-year course;
  • Has advanced knowledge in MS Excel and has at least basic knowledge in IEX;
  • Eastwood site, Night Shift.

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Often
Office Address
Unit 5F 5th Floor Electra House Building, 115 Esteban St. corner Rufino St., Legaspi Village, Makati City Philippines 1229, Makati, Metro Manila, Philippines
Industry
IT Consulting
Vacancy
2 openings
Website
http://benedictio.com.ph/

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About Ben Edictio

On December 1, 2014, Ben Edictio was launched with an objective of providing IT recruitment and placement services for the global business community. Ben Edictio is established and managed by professionals with over 50 years of combined management expertise in Information Technology, Human Resource, Sales, and Marketing disciplines. We have the reach and the resources to connect our customers to the very best talents drawing from our network and database of over 30,000 professionals. We focus on understanding our customers’ business and needs that is why we are able to offer solutions that fit seamlessly in our customers’ organization.

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