Customer Service Representative (CSR)

Ben Edictio

Lowongan dipasang 8 bulan yang lalu dan batas waktu lamaran adalah 22 Nov
Rekruter merekrut 7 hari yang lalu

Deskripsi Pekerjaan

Responsibilities

  • Effectively manage large amounts of incoming calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships of trust through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/team sales targets
  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Customer engagement

Kualifikasi Minimum

  • Strong analytical and planning skills;
  • Good communication and presentation skills;
  • Excellent problem-solving skills;

Jobs Summary

Tingkat Posisi
Lulusan Baru
Kategori pekerjaan
Customer Service
Persyaratan tingkat pendidikan
Lulus Sarjana (S1)
Perekrut respon ke aplikasi
Kadang-kadang 
Alamat Kantor
Makati, Metro Manila, Philippines
Industri
IT Consulting
Lowongan
20 lowongan dibuka
Situs

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Tentang Ben Edictio

On December 1, 2014, Ben Edictio was launched with an objective of providing IT recruitment and placement services for the global business community. Ben Edictio is established and managed by professionals with over 50 years of combined management expertise in Information Technology, Human Resource, Sales, and Marketing disciplines. We have the reach and the resources to connect our customers to the very best talents drawing from our network and database of over 30,000 professionals. We focus on understanding our customers’ business and needs that is why we are able to offer solutions that fit seamlessly in our customers’ organization.
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