Belo Medical Group
Belo Medical Group

Customer Care Specialist  

Belo Medical Group

 
  • San Juan, Philippines
    BMG Building, 49 Connecticut St., Northeast Greenhills, San Juan City, San Juan, Metro Manila, Philippines
    San Juan
    Metro Manila
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 7 years ago

2017-05-03T16:00:00+00:00
Job closed.

Job Description

  • Answer phone calls / inbound call support and assisting customers who have particular inquiries or questions
  • Answer email inquiries / email support from info@belomed.com pertaining to customer inquiries and questions promptly.
  • Forward patient concerns / escalations received and report to the Customer Relationship Officer.
  • Regularly check lines and categorize the problems and issues of the customers.
  • Provide feedback regularly on the effectiveness and soundness of policies and procedures of the customer service team.
  • Provide individualized customer service of high-standard professional level.
  • Facilitate the collected competitive information from the callers to monitor business opportunities / customer service improvements.

Minimum Qualifications

  • Candidate must possess at least a Bachelor's/College Degree , Business Studies/Administration/Management, Human Resource Management, Journalism, Linguistics/Languages, Mass Communications or equivalent.
  • Required skills: has the ability to communicate effectively with customers, has the ability to deliver information clearly and accurately, has the ability to logically solve customers concerns and issues, good interpersonal skills, Computer literate.
  • Applicants must be willing to work in Greenhills, San Juan.
  • Work experience on the said field, an advantage

Perks and Benefits

  • Paid Sick LeavePaid Sick Leave
  • Paid Vacation LeavePaid Vacation Leave
  • Paid HolidaysPaid Holidays
  • Maternity & Paternity LeaveMaternity & Paternity Leave
  • Single Parent LeaveSingle Parent Leave
  • Special Leave Benefits for WomenSpecial Leave Benefits for Women
  • Medical / Health InsuranceMedical / Health Insurance

Preferred Courses

  • Education [English]
  • English [Mass Communication]

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Often
Office Address
BMG Building, 49 Connecticut St., Northeast Greenhills, San Juan City, San Juan, Metro Manila, Philippines
Industry
Health / Medical Services
Website
http://www.belomed.com/

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About Belo Medical Group

For 28 years, Belo Medical Group remains the number 1 medical aesthetic ambulatory clinic in the Philippines.It started in 1990, when founder, Dr. Vicki Belo opened her first 44 sqm clinic in Medical Towers, Makati. Belo Medical group has pioneered in so many beauty breakthroughs such as Liposuction, surgical and non-surgical beauty procedures, lasers and more. It’s the first aesthetic clinic in the Philippines to bring Sculpsure, Picosure, Thermilift and Nightlase laser machine. In 2013, Belo Medical Group became the first ambulatory clinic in the country to have been given international accreditation by the National Accreditation Board of Hospitals and Healthcare Providers. It was then re-accredited in 2016 and still remains the only clinic in the Philippines to get such recognition. This only proves that Belo Medical group is indeed and expert in the industry and offers nothing but the best services. Belo Medical Group now has 12 clinics in Metro Manila, 1 clinic each in Cebu and Davao, and more to come in the next few years.

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