Customer Care Specialist
- Preferred Educational Attainment
- Graduated from college
- 6 months ago
- Application deadline
- in 5 months
- Recruiter responds
- 93% of the time
- Recruiter last seen
- 5 months ago
- Health / Fitness
- Employment Type
- Full time
- Office Address
- BMG Building, 49 Connecticut St., Northeast Greenhills, San Juan City, San Juan, Metro Manila, Philippines
English [Mass Communication]
- Candidate must possess at least a Bachelor's/College Degree , Business Studies/Administration/Management, Human Resource Management, Journalism, Linguistics/Languages, Mass Communications or equivalent.
- Required skills: has the ability to communicate effectively with customers, has the ability to deliver information clearly and accurately, has the ability to logically solve customers concerns and issues, good interpersonal skills, Computer literate.
- Applicants must be willing to work in Greenhills, San Juan.
- Work experience on the said field, an advantage
- Answer phone calls / inbound call support and assisting customers who have particular inquiries or questions
- Answer email inquiries / email support from [email protected] pertaining to customer inquiries and questions promptly.
- Forward patient concerns / escalations received and report to the Customer Relationship Officer.
- Regularly check lines and categorize the problems and issues of the customers.
- Provide feedback regularly on the effectiveness and soundness of policies and procedures of the customer service team.
- Provide individualized customer service of high-standard professional level.
- Facilitate the collected competitive information from the callers to monitor business opportunities / customer service improvements.
- Paid Holidays
- Paid Vacation Leave
- Paid Sick Leave
- Maternity & Paternity Leave
- Single Parent Leave
- Special Leave Benefits for Women
- Medical / Health Insurance
For 25 years, Belo Medical Group remains the number 1 medical aesthetic ambulatory clinic in the Philippines.It started in 1990, when founder, Dr. Vicki Belo opened her first 44 sqm clinic in Medical Towers, Makati. Belo Medical group has pioneered in so many beauty breakthroughs such as Liposuction, surgical and non-surgical beauty procedures, lasers and more. Belo Medical Group now has 9 clinics in Metro Manila, 1 clinic each in Cebu and Davao, and more to come in the next few years. - See more at: http://www.belomed.com/about#sthash.ZsF4eiuX.dpuf