Business Analyst
BEL USA LLC Manila
- Pasig, Philippines30th Floor Union Bank Plaza, Meralco Avenue cor Onyx Road Ortigas Center, Pasig, PhilippinesPasigPasigPhilippinesPhilippines
- Full timeFULL_TIME
Job Description
The CRM Data Analyst / Business Analyst will be responsible for delivering data-driven, actionable customer insights to the Marketing team that will directly contribute to increased sales, profit and customer loyalty. The position requires 3-5 years’ experience with direct marketing techniques on top of an understanding of customer transactional data. In addition, a sound technical background is required to facilitate collection and summary of key marketing insights from our transaction tables.
This includes but not limited to:
- Write high quality SQL code and Access queries to retrieve and analyze data.
- Analyze customer data to answer business questions and produce data-driven stories that reveal key insights into consumer behavior.
- Analyzes customer data to create customer profiles, segmentation, and trending analysis, LTV modeling and response analysis.
- Provide internal business teams with accurate and relevant customer insights and dashboards that enhance and guide effective decision making.
- Increase ROI of direct marketing spend through data driven targeting recommendations using predictive modeling techniques.
- Works closely with the IT team and outside technology companies to enhance CRM database and troubleshoot problems; supports new technological integration projects.
Minimum Qualifications
- Bachelor’s Degree in the field of Marketing, Business Analytics or statistics.
- 3-5 years work experience in CRM, data analytics, preferably ecommerce industry
- Marketing oriented and understands marketing metrics.
- Highly proficient with Database segmentation, SQL.
- Strong experience with data mining and query tools and ability to write SQL code
- Experience in regression testing, predictive modeling & A/B testing
- Proficient with BI reporting tools such as Tableau
- Proficient with Microsoft Office; advanced Access and Excel skills required, as well as experience with generating Powerpoint slides.
Perks and Benefits
- Paid Holidays
- Paid Vacation Leave
- Paid Sick Leave
- Paid Bereavement/Family Leave
- Maternity & Paternity Leave
- Life Insurance
- Medical / Health Insurance
- Transportation Allowances
- Free Lunch or Snacks
Required Skills
- Software Testing
- Database Software
- Analyzing Data
- CRM Software
- SQL
- A/B Testing
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Sales and Marketing
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- 30th Floor Union Bank Plaza, Meralco Avenue cor Onyx Road Ortigas Center, Pasig, Philippines
About BEL USA LLC Manila
BEL USA, also known as Branders, is a "See Before You Buy" company. It was founded in 1999 in the San Francisco Bay Area based on a single goal: to make high-quality, low-priced promotional products accessible to more people through the Internet. We were among the first in the industry to determine that it was more effective to sell online at a time when marketing through catalogs or traveling sales representatives was the norm. The internet allowed us to get our message directly to clients all over the country faster than ever before. But simply widening our reach was not enough. We wanted to do more for our clients by providing high quality products matched with the lowest prices. Indeed, even decades later, we still charge about 20% less than our online competitors. And better than that, we offer greater savings even when compared to our offline competitors. Branders is a force to be reckoned with in the promotional products industry!