National Account Manager
BCI Central (Philippines), Inc.
- Makati, Philippines, 111 Paseo de Roxas, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job Description
About the Company
BCI Media Group is a leading provider of building and construction information with offices across South East Asia, Australia, and New Zealand. We service a large portfolio of industry professionals allowing them to maintain a competitive advantage and win new business through the use of market information provided.
About the Role
- Generate sales revenue by ensuring the renewals of current clients by actively managing the account portfolio; must also proactively identify new sales (subscription up-sell) opportunities
- Manage & maintain healthy relations with the company’s key accounts and maintain a high degree of customer satisfaction with said key accounts
- Supervise the day-to-day activities of Account Managers and provide coaching, mentoring and counseling as necessary.
- Conduct product training, subscription renewal calls to client decision makers, and other activities to ensure high customer satisfaction of our company’s products and services.
- Provide periodic Renewal update reports to Upper Management
- Maintain good working knowledge of the company’s products (Lead Manager system) & services
- Escalate urgent client concerns and queries to Upper Management and provide possible solutions to address said concerns where possible
*Candidates who meet our qualification requirements for the role will be contacted by our Recruitment team**
Minimum Qualifications
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What we look for in a Candidate
BCI Asia is looking for people who are passionate when it comes to Customer Service. We need professionals who are able to train people and engage them and keep them interested in the product.
We offer a generous commission scheme and structured career path supported by regular appraisals.
Qualification requirements:
- At least 5 year(s) of relevant working experience in an Account Management role with a proven track record in growing client accounts
- Excellent communication and training skills
- Must have good oral and written communication skills
- Strong sales and marketing persona
- Excellent Customer Service and Account Management skills
- Experience in handling Key Accounts
- Outgoing, self-motivated personality is essential to succeed in this role
- Applicants must be willing to work in Makati City.
- One (1)Full-Time position available.
Perks and Benefits
- Paid Vacation Leave
- Medical / Health Insurance
- Paid Sick Leave
Other
- Competitive salary package plus a good commission scheme
- Medical, and dental coverage
- Work-life balance with weekends off
- Annual leaves upon regularization i the role
- 1 day paid birthday leave
- 1 day paid anniversary leave
- 2 days paid leave for charity work
- Great office culture with a fast and dynamic environment
- Unlimited earnings with good commission scheme
- Enjoy a fair work life balance
- Ideally able to start at short notice
Required Skills
- Customer Service
- Account Management
Jobs Summary
- Job Level
- Mid-Senior Level / Manager
- Job Category
- Sales and Marketing
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Always
- Office Address
- 111 Paseo de Roxas , Makati, Metro Manila, Philippines