BCI Asia Philippines, Inc.
BCI Asia Philippines, Inc.

Client Relations Manager  

BCI Asia Philippines, Inc.

  • Makati, Philippines
    3rd floor, 111 Paseo de Roxas , Makati, Metro Manila, Philippines
    Metro Manila
  • PHP 35,000.00 - PHP 40,000.00 / month
  • Full timeFULL_TIME

Recruiter was hiring a day ago

Job closed.

Job Description

Archify is our newest digital platform designed to showcase the diversity of products & technologies within the building and construction industry. Covering a wide portfolio of projects, it will support design professionals to understand which products are the best fit for their projects.

We're looking for people who can help us to showcase this platform. If you're interested to be a part of our team, you'll be doing the following key tasks for this role:

  • Actively search for potential members of our website and convert them into sign-ups.
  • Ensure members know all of our platform's features and are familiar how to manage their account.
  • Conduct product trainings to clients via telephone and face to face meetings (if necessary).
  • Manage and maintain relationships with our members and maintain their satisfaction with our platform.
  • Perform outbound customer care calls to members to help them optimize their use of the platform.
  • Manage and handle member enquiries across all platforms (phone, email, social media and phone-chat platforms).
  • Responsible for events organization and provide assistance for internal & external activities
  • Build long term relationship with all relevant stakeholders, such as media, relevant organizations, local government, etc.
  • Produce content for various speeches & events

What's in it for you?

  • Opportunity to work with different nationalities & culture
  • Opportunity to be part of a Global Company
  • Opportunity for career advancement

Minimum Qualifications

  • Prior work experience working in client management/customer service is preferred
  • Proven track record of corporate and relationship management
  • Excellent communication skills ( both in written & verbal form)
  • Working knowledge on Internet search engine optimization, database management & MS office tools
  • Experience in using various social media and phone chat platforms
  • Knowledgeable on various trends in Architecture, Interior design, Building & Construction Industry
  • Excellent organization skills necessary to present strategies, conceptual frameworks, and plan various activities to convince, persuade the target clients
  • Handle various PR & marketing strategies

Perks and Benefits

  • Special Leave Benefits for WomenSpecial Leave Benefits for Women
  • Single Parent LeaveSingle Parent Leave
  • Medical / Health InsuranceMedical / Health Insurance
  • Paid Sick LeavePaid Sick Leave
  • Paid Bereavement/Family LeavePaid Bereavement/Family Leave
  • Paid HolidaysPaid Holidays
  • Paid Vacation LeavePaid Vacation Leave
  • Maternity & Paternity LeaveMaternity & Paternity Leave

Required Skills

  • Sales and Marketing Knowledge
  • Architectural Design
  • Customer Service
  • Search Engine Optimization (SEO)
  • Social Media Management
  • Account Management

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Office Address
111 Paseo de Roxas Building, Paseo de Roxas, Legazpi Village, Makati, Metro Manila, Philippines
1 opening

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About BCI Asia Philippines, Inc.

BCI is a leading provider of building and construction information with offices across South East Asia, Australia, United States, New Zealand & United Kingdom. We service a large portfolio of Industry professionals allowing them to maintain a competitive advantage and win new business through the use of market information provided. Our Mission To become the leading global, multi-platform, software-enabled pre-construction data service by combining our research expertise, industry knowledge and artificial intelligence to deliver transformative, industry-critical data products and software solutions. Our Values Boldness – we dare to go where the biggest challenges are. Our entrepreneurial spirit means we are not afraid to challenge the status quo in order to pioneer new business in previously unrivaled markets or to have the courage to dig deeper and persist in finding new opportunities. Commitment – we are committed to our mission as it relates to our members, our team and the communities in which we operate. Our commitment extends to the quality of information we provide, to the level of service given, to being accountable to our team members and to the social and ecological welfare of our environment. Integrity – we conduct ourselves with integrity in everything we do and adhere to the highest ethical standards in every interaction. This means we would rather forego an opportunity; lose an order or part ways with a staff member than compromise our integrity.

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