IT Support

Baytech BPO Corporation

  • Pasig, Philippines
    25 ADB Avenue , Pasig, Metro Manila, Philippines, Pasig, Metro Manila, Philippines
    Metro Manila
  • Full time
Posted 13 days ago and deadline of application is on 8 Jul
Recruiter was hiring 7 hours ago

Job Description

  • Facilitate general computer support; upgrades; software installations; license management; security; etc.
  • Monitor and maintain computer systems and networks.
  • Provide daily support for computer network users.
  • Document and prepare reports as necessary.
  • Assist team lead in IT tasks and day to day operations.
  • Perform basic network troubleshooting.
  • Perform other job related task that will be assigned.

Minimum Qualifications

  • Degree in computer science, engineering or IT related course
  • Minimum 3 years experience in the field of information technology or software development
  • Familiar with various OS platform: Windows, Linux; using GUI and command prompt
  • With indept knowledge of networking terminologies: Web servers Nginx/Apache, DHCP, DNS, Gitlab, Virtualization, Cloud Computing, TCP/IP.
  • Can handle structured cabling, installation and configuration of servers, Switches/Routers/UTM.
  • Preferable with experience in call center software tools such as 3CX, Freshdesk, CRM and VOIP systems
  • Willing to be assigned on shift schedules (On Call)
  • Intermediate experience in PC troubleshooting and networking.
  • Experience in a BPO/Call Center environment is a plus but not required.
  • Cisco, MCSE, CompTIA, ITIL or any other related certification a plus but not required.
  • Good interpersonal and communication skills (written and spoken english)

Perks and Benefits

  • Paid Holidays Paid Holidays
  • Paid Vacation Leave Paid Vacation Leave
  • Paid Sick Leave Paid Sick Leave
  • Paid Bereavement/Family Leave Paid Bereavement/Family Leave
  • Maternity & Paternity Leave Maternity & Paternity Leave
  • Medical / Health Insurance Medical / Health Insurance
  • Medical, Prescription, Dental, or Vision Plans Medical, Prescription, Dental, or Vision Plans

Required Skills

  • Computer Networking
  • Computer maintenance
  • Computer Troubleshooting
  • Linux
  • Computer Hardware Troubleshooting
  • Cisco Networking (CCNA)
  • Computer System Administration

Preferred Courses

  • Information Technology
  • Computer Engineering

Jobs Summary

Job level
Associate / Supervisor
Job category
IT and Software
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Office Address
25 ADB Avenue , Pasig, Metro Manila, Philippines
Business Process Outsourcing
2 openings

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About Baytech BPO Corporation

Established in 2016, Baytech BPO aims to provide our clients with solutions that actually work. The team is composed of online marketing professionals with a combined experience of over 30 years in the industry. The rise of e-commerce websites have ballooned over the past decade and as quickly as they are created, they die out just as fast. Setting up an online business we make sure that we create a business for our clients that will actually create profit. Frustrated by our own experience with outsourcing services, we know what it is like to be in our clients’ shoes. That gives us the edge when it comes to anticipating client needs. With Baytech, you can be sure to get the best quality service. Send us an email to know more about our services.