IT Support
Bataan 2020, Inc.
- Quezon City, Philippines, Quirino Highway, Quezon City, Metro Manila, PhilippinesQuezon CityMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job Description
- Installing and configuring computer hardware operating systems and applications
- Monitoring and maintaining computer systems and networks;
- Talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues;
- Troubleshooting system and network problems and diagnosing and solving hardware or software faults;
- Replacing parts as required;
- Providing support, including procedural documentation and relevant reports;
- Following diagrams and written instructions to repair a fault or set up a system;
- Supporting the roll-out of new applications;
- Setting up new user's accounts and profiles and dealing with passwords issues;
- Working continuously on a task until completion (or referral to third parties, if appropriate);
- Prioritising and managing many open cases at one time;
- Rapidly establishing a good working relationship with customers and other professionals, such as software developers;
- Testing and evaluating new technology
Minimum Qualifications
- In-depth knowledge of hardware and software
- Up-to-date knowledge of the latest IT and software trends
- Strong customer service ethos
- Ability to work well with people
- Willingness to sometimes work unsociable hours
- Enthusiasm for continual learning
- Strong analytical and planning skills
- Good communication and presentation skills
- Excellent problem-solving skills
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Quirino Highway , Quezon City, Metro Manila, Philippines
About Bataan 2020, Inc.
Bataan 2020 is a leading manufacturer of fine quality paper, board and tissue in the Philippines. The company is among the most diversified paper mills in the industry, producing grades in newsprint, printing and writing, packaging and tissue.
The company operates two paper mills in Samal, Bataan and Baesa, Quezon City producing a combined capacity of over 100,000 metric tons of paper per annum. It caters to the country’s leading newspaper & textbook publishers; notebook and stationary manufacturers, corrugated box manufacturers and tissue converters.
Proudly a green company, Bataan 2020 is registered under the United Nations Framework Convention on Climate Change (UNFCCC) as a producer of renewable energy. This contributes to the global reduction of carbon emissions, another environmental initiative apart from manufacturing recycled paper products.