Bannerman
Bannerman

Customer Service and Sales Representative  

Bannerman

 
  • San Francisco, United States
    292 Townsend St, San Francisco, California, United States
    San Francisco
    California
    United States
    United States
    TELECOMMUTE
  • ContractualCONTRACTOR

Expired 7 years ago

2017-09-16T16:15:07.485311+00:00
Job closed.

Job Description

Bannerman is a fast growing startup looking for a remote customer support representative. You will be part of a small support team, so will have the opportunity to have a huge impact on support team processes.

Duties include the following:

  • Answer inbound calls.
  • Identify if a caller needs sales or operations.
  • Solves guard and client concerns via phone and email.
  • Ensures all shifts are filled and all guards have checked into their scheduled shifts.
  • Monitors guard activity being tracked from the Bannerman guard app, which is installed on every Bannerman guard phone.
  • Coordinates with other remote CSRs to ensure all tasks have been handled.

Minimum Qualifications

  • Strong analytical and planning skills.
  • Good communication and presentation skills.
  • Excellent problem-solving skills.
  • Fluent written and spoken English.
  • Strong internet speed/connection.

Jobs Summary

Job Level
Associate / Supervisor
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Once in a while
Office Address
292 Townsend St, San Francisco, California, United States
Industry
Security / Investigations
Vacancy
1 opening
Website
https://www.bannerman.com

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About Bannerman

Bannerman uses technology to provide the best quality security guards to protect businesses and residential apartments in San Francisco and Los Angeles.

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