August 99, Inc
August 99, Inc

Community Manager  

August 99, Inc

 
  • Pasig, Philippines
    Ortigas Center, Pasig, Metro Manila, Philippines, Pasig, Metro Manila, Philippines
    Pasig
    Metro Manila
    Philippines
    Philippines
    TELECOMMUTE
  • Full timeFULL_TIME

Expired a year ago

2023-03-03T16:00:00+00:00
Job closed.

Job Description

  • The Community Manager will be working closely with the Division Heads and Partners to make sure that the target 20% of tasks are outsourced/successfully assigned to our Partners.
  • This role will also manage the traffic and bandwidth and work with Money Matters to ensure that Partners are paid on time.

Additional responsibilities are the following:

  • Work with Division Heads, TLs or ATLs in planning and managing team goals, KPIs/metrics, project schedules, and new information
  • Supervise current and upcoming projects and coordinate all Partners to keep workflow on track
  • Provide assistance in handling disputes and escalations on project deliverables
  • Project coordination task by monitoring the progress of projects, and making sure that deadlines are met. This role will also be in-charge in re-assigning a project that is not moving or incomplete.
  • Generate weekly and monthly status reports
  • Communicate with Corporate Partners to identify and define project requirements, scope, and objectives, and provide answers to any questions.
  • Build community through online events (monthly Tao Tuesdays) and offline events, and makes sure they follow guidelines
  • This role is expected to build a strong working relationship with the Division Heads, People & Culture, and Partners (resources, brand ambassadors, and corporate partners).

Minimum Qualifications

  • Bachelor's degree in Marketing or equivalent
  • Minimum of 3 years of work experience in sales, marketing, customer service, or business operations
  • Excellent verbal and written communication skills
  • Advanced Microsoft Office Suite skills
  • Self-starter who has the ability to work independently
  • Exceptional organizational and multitasking skills
  • Excellent knowledge of MS Office, Google Apps, Slack, Salesforce and etc.

Key Competencies:

  • Excellent written, interpersonal and communication skills – friendly, diplomatic and assertive when required
  • Proactive in problem-solving and able to work under own initiatives
  • Excellent organizational and time management skills
  • Exceptional customer service skills
  • Ability to act upon own initiative

Perks and Benefits

  • Work from HomeWork from Home
  • Special Leave Benefits for WomenSpecial Leave Benefits for Women
  • Single Parent LeaveSingle Parent Leave
  • Medical / Health InsuranceMedical / Health Insurance
  • Paid Sick LeavePaid Sick Leave
  • Paid HolidaysPaid Holidays
  • Paid Vacation LeavePaid Vacation Leave
  • Maternity & Paternity LeaveMaternity & Paternity Leave
  • Medical, Prescription, Dental, or Vision PlansMedical, Prescription, Dental, or Vision Plans

Jobs Summary

Job Level
Associate / Supervisor
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
0
Office Address
Ortigas Center, Pasig, Metro Manila, Philippines
Industry
Information Services
Vacancy
1 opening
Website
https://www.august99.com

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About August 99, Inc

August 99 is a company of startups with 25 years experience and expertise in the world of tech and digital. We help other businesses succeed through the use of cutting-edge technology and innovative strategy. We also offer a suite of web-based digital products for clients world-wide: full web design, internet marketing, content creation, and app development. Going beyond startups, we also believe in empowering individuals to excel in their chosen careers. August 99 fosters an exciting collaborative working environment that encourages our people to go beyond their job descriptions and achieve more. It’s all a part of our core values: dare something worthy, find your awesome, and earn your beef! August 99 is part of Venture Studio 12 (VS12). Learn more about VS12 and its global companies and brands at vs12.com.

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