Billing and Collections Representative | Voice | Work From Home
Atticus Solutions
- Pasig, PhilippinesGarnet Road, San Antonio, Pasig, Metro Manila, Philippines, Pasig, Metro Manila, PhilippinesPasigMetro ManilaPhilippinesPhilippinesTELECOMMUTE
- ₱18,000.00 / monthPHP180001800018000MONTH
- Full timeFULL_TIME
Expired 3 years ago
2021-06-30T16:00:00+00:00Job closed.
Job Description
Responsibilities
- As a Billing/Collections agent, you are responsible for calling past-due customers to collect payments.
- Make 170 outbound calls through a softphone Dialer.
- You will have access to manage aging reports on 0-30 days, 31-60 days, 60 +, and 90 + past due accounts.
- Target all customers to have current status on their bill.
- Process payments and add any necessary late fees to an account.
- Collection target of $500 daily.
Minimum Qualifications
- At least 1-year of relevant experience as B&C agent/representative voice support in a BPO setting is required.
- Ability to learn and navigate Billing/Accounting software and CRM.
- Excellent customer service and phone skills.
- Ability to negotiate financial solutions for customers who may need payment assistance.
- Positive and solutions-focused attitude.
- Willing to work on the night shift, 100% work from home.
- Willing to use personal work from home equipment (laptop or desktop)
- Willing to invest in a noise-canceling headset.
- Must have at least 15MBps internet speed.
Perks and Benefits
Work from Home
Single Parent Leave
Medical / Health Insurance
Paid Sick Leave
Paid Vacation Leave
Maternity & Paternity Leave
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Garnet Road, San Antonio, Pasig, Metro Manila, Philippines
Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.
About Atticus Solutions
We are a young offshore staffing firm and are led by two dynamic entrepreneurs.
The founders aim to use the firm as a platform to provide excellent Filipino talent with better careers. One way is by selecting clients who are willing to invest in Filipino talent.
In addition, the firm is a big believer in mentorship programs and also places a big emphasis on rewarding people with either travel or education for themselves or their families.