Software Support Specialist
Atticus Solutions
- Pasig, PhilippinesGarnet Road, San Antonio, Pasig, Metro Manila, Philippines, Pasig, Metro Manila, PhilippinesPasigMetro ManilaPhilippinesPhilippines
- ₱25,000.00 - ₱30,000.00 / monthPHP250003000025000MONTH
- Full timeFULL_TIME
Expired 4 years ago
2019-12-29T06:15:55.831353+00:00Job closed.
Job Description
- Handling at minimum 50 cases per day via email or Live Chat.
- Teaching customers how to use the ConvertKit platform.
- Communicating with the team via Slack and occasional Zoom video meetings.
- Attending weekly or monthly team meetings.
Minimum Qualifications
- Basic HTML, CSS and Wordpress
- Basic English skills (Written and Verbal)
- Ability to commit 40 hours a week.
- A collaborative mindset.
- A strong internet connection to ensure availability.
- Eagerness to learn and stay up to date with technology
- Great work ethic and efficiency -- working fast without sacrificing quality.
- Excellent writing and verbal skills (English).
- Experience with Convertkit, similar platforms or supporting a SaaS product.
- 1-2 years of product support experience.
- Ability to communicate in a friendly and clear way via email and chat. We like real people, not robots!
Perks and Benefits
Paid Vacation Leave
Paid Sick Leave
Medical / Health Insurance
Paid Holidays
Required Skills
- HTML
- CSS
- Wordpress
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Garnet Road, San Antonio, Pasig, Metro Manila, Philippines
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About Atticus Solutions
We are a young offshore staffing firm and are led by two dynamic entrepreneurs.
The founders aim to use the firm as a platform to provide excellent Filipino talent with better careers. One way is by selecting clients who are willing to invest in Filipino talent.
In addition, the firm is a big believer in mentorship programs and also places a big emphasis on rewarding people with either travel or education for themselves or their families.