Subject Matter Expert
Atticus Solutions
- Pasig, PhilippinesGarnet Road, San Antonio, Pasig, Metro Manila, Philippines, Pasig, Metro Manila, PhilippinesPasigMetro ManilaPhilippinesPhilippines
- ₱24,000.00 - ₱25,000.00 / monthPHP240002500024000MONTH
- Full timeFULL_TIME
Expired 4 years ago
2020-01-12T16:00:00+00:00Job Description
Frontline subject matter expert and advocate of the TravelerBuddy App and Web solutions - all features and functionalities. Well informed of all client communication (engagement mails / notifications, trigger communication), pricing plan and product roadmap. Provide support to customers’ feedback and manage trip related documents in a proactive, effective, accurate and timely manner. Furthermore, the client support manager also acts as a client representative while assisting the TravelerBuddy Quality Assurance team.
Minimum Qualifications
- 1-5 years of working experience in the similar field
- With Bachelor's Degree
- With Travel Account Experience
- Client Support Background
- BPO experience and/or Travel Technology industry
Perks and Benefits
Medical / Health Insurance
Paid Sick Leave
Paid Bereavement/Family Leave
Paid Holidays
Paid Vacation Leave
Maternity & Paternity Leave
Required Skills
- Customer Service
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- Garnet Road, San Antonio, Pasig, Metro Manila, Philippines
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